Admin Clerk

**Purpose of the Job**:
The purpose of the Admin Clerk role is to provide support to the WCCH Divisional Office, in a fast-paced retail environment. You will be expected to complete accurate and timeous administrative inputs, checks and document management for the Deputy Divisional manager in an efficient manner. The role will also include diary management and support to the Deputy Divisional Manager, as well as additional ad hoc support, as and when required.

**Job Objectives**:

- Providing administrative support for Divisional Managers according to company policies.
- Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained.
- Co-ordinating the resolution of queries related to the relevant People function, often

communicating on behalf of others and delivering messages to third parties.
- Participating in and aligning with the team to deliver solutions and services to the

business.
- Participating in the enablement of a culture of open and transparent communication within the

team.
- Ensuring accuracy in data input and relevant reports as applicable to the functional area.
- Using official data sources to inform administrative outputs.
- Assisting with compiling basic reports for input to broader Divisional requirements.
- Ensuring compliance with relevant labour relations frameworks and legislation.
- Ensuring compliance to organisational and legislative governance frameworks and standards

including the H&S requirements and POPI Act.
- Managing the identification and mitigation of functional team and administrative risks.
- Participating in the integration and effective flow of work with other service areas and business.
- Identifying opportunities for continuous improvement in administrative delivery services.
- Suggesting or sharing ideas related to relevant administrative functional technology

requirements where required.

**Qualifications**:

- Grade 12, National Senior Certificate - (essential).
- Diploma in Administration or equivalent - (beneficial).

**Experience**:

- +1 year in an administrative role with exposure to the specific functional area you are
- Experience within the FMCG, retail sector or similar - (preferred).

**Knowledge and Skills**:

- Communication Skills - Both written and spoken
- Interpersonal skills
- Phone atiquette and call management skills
- Team player
- Proficient in Excel (Office 365) and the collaboration of informantion
- Office 365 Mail

**Applicant Feedback Policy**: