Support Technician

6 days ago


Johannesburg, South Africa Parvana Strategic Sourcing Full time

**Client Details**:
One of SA’s leading employers is looking for a Tech Support resource. You will have the opportunity to work with an international team, be involved with big data, machine learning and to work with online condition monitoring. This is a permanent position offering one of the most generous pension benefits, medical, bonuses and paid training.

**Role Responsibilities**:
Being part of a highly functional / growing team.

**Gaining experience / exposure to the following**:
Audio Visual support

Desktop support

Resolving service requests according to SLA.

Installing and configuring workstations.

Creating / amending / deleting user accounts in all systems.

Updating and maintaining the IT asset register.

Attending meetings and updating documentation.

**Preferred Qualifications**:
Relevant tertiary qualification

**Relevant Skills / Experience**:
A proactive mindset.

Eagerness to learn and grow your skill set.

Strong communication skills.

**Some knowledge in the following would be highly beneficial**:
Desktop operating systems (Windows 10 & 11).

Installing and troubleshooting end user hardware and printers.

Troubleshooting networking problems.

Supporting and remediating antivirus and security issues.



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