Support Technician
6 days ago
**Client Details**:
One of SA’s leading employers is looking for a Tech Support resource. You will have the opportunity to work with an international team, be involved with big data, machine learning and to work with online condition monitoring. This is a permanent position offering one of the most generous pension benefits, medical, bonuses and paid training.
**Role Responsibilities**:
Being part of a highly functional / growing team.
**Gaining experience / exposure to the following**:
Audio Visual support
Desktop support
Resolving service requests according to SLA.
Installing and configuring workstations.
Creating / amending / deleting user accounts in all systems.
Updating and maintaining the IT asset register.
Attending meetings and updating documentation.
**Preferred Qualifications**:
Relevant tertiary qualification
**Relevant Skills / Experience**:
A proactive mindset.
Eagerness to learn and grow your skill set.
Strong communication skills.
**Some knowledge in the following would be highly beneficial**:
Desktop operating systems (Windows 10 & 11).
Installing and troubleshooting end user hardware and printers.
Troubleshooting networking problems.
Supporting and remediating antivirus and security issues.
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