Reservationist (Wine Farm)

Area:
helderberg
- Term:
permanent
- Experience:
1 - 3 yrs
- Salary:
R10/15k
- Closing Date:
negotiable
- Starting Date:
negotiable
- Reference Code:
slvd-24-20

reservationist required for a restaurant on a beautiful wine farm based on the R44 between stellenbosch and somerset west. The position will suit a well presented and well versed individual with strong organizational skills. A pro-active approach to your day would most certainly ensure that things run smoothly in a busy environment.

duties:
restaurant
- processing all mails, screening calls, and answering enquiries/complaints.
- responsible for restaurant bookings. liaise details with relevant employees.
- create restaurant function sheets and ensuring that these are properly managed.
- update department databases/data capturing. importing monthly dineplan clients to the mailchimp database.
- handle routine sales transactions which include operating pos, cash, and card transactions.
- weekly cash up summary for restaurant, wine tasting and shop.
- monthly supplier consignment reports and submission of monthly invoices to the accounts department.
- diary management, including arranging and coordinating meetings for various departments, driver’s delivery/collection schedule.
- office maintenance, including replenishing consumables and stationery.
- communicate special occasions, notices, memos promptly to all staff.
- ensure general information on the server is updated
- assist with hospitality special events as needed.
- financial tasks including banking and handling the petty cash.
- setting up special events, dates, and deposits on dineplan.
- update sites such as dining out and eat out with new menus once released.

shop
- provide training to casuals ensuring they know policies, products and how to operate the point of sale.
- complete weekly cash up by pulling micros report and comparing it to sales captured on the point of sale
- create monthly sales report indicating consignment / purchased stock sold.
- monthly supplier consignment reports and submission of monthly invoices to the accounts department.
- monthly stock take
- ensure stock levels are sufficient by placing orders with suppliers.
- adding new products to micros and ensuring that prices are updated accordingly.

guest house
- liaising with events department and perfect hideaways regarding enquiries and confirmed reservations.
- ensures that reservations are captured on the relevant calendars.
- ordering of guest amenities and other supplies when needed.
- preparation of house before arrival and doing checks upon departure of guests.
- inventory count.
- handling the check in and check out processes.
- liaising with events department / perfect hideaways regarding any damages / breakages upon departure.