Restaurant Reservationist

**Restaurant and Admin**
- Acquire and maintain thorough knowledge of Cavalli Wine Estate and its wines.
- Processing all mails, screening calls, and answering enquiries/complaints.
- Responsible for restaurant bookings. Liaise details with relevant employees.
- Create restaurant function sheets and ensuring that these are properly managed.
- Update department databases/data capturing. Importing monthly Dineplan clients to the Mailchimp database.
- Handle routine sales transactions which include operating POS, cash, and card transactions.
- Weekly cash up summary for restaurant, wine tasting ang boutique.
- Monthly Supplier consignment reports and submission of monthly invoices to the accounts department.
- Diary management, including arranging and coordinating meetings for various departments, driver’s delivery/collection schedule.
- Office maintenance, including replenishing consumables and stationery.
- Communicate special occasions, notices, memos promptly to all staff.
- Update general info / SOP documentation. Ensuring it is saved to server.
- Assist with hospitality special events as needed.
- Financial management tasks including banking and handling the petty cash.
- Setting up special events, dates, and deposits on Dineplan.
- Update sites such as Dining Out and Eat Out with new menus once released.

**Boutique**
- Provide training to boutique casuals ensuring they know boutique polices, products and how to operate the POS.
- Complete weekly cash up by pulling Micros report and comparing it to sales captured on the POS.
- Create monthly sales report indicating consignment / purchased stock sold.
- Monthly supplier consignment reports and submission of monthly invoices to the accounts department.
- Monthly stock take for boutique.
- Ensure stock levels are sufficient by placing orders with suppliers.
- Adding new products to Micros and ensuring that prices are updated accordingly.

**Guest House**
- Liasing with Events Department and Perfect Hideaways regarding enquiries and confirmed reservations.
- Ensures that reservations are captured on the relevant calendars.
- Ordering of guest amenities and other supplies when needed.
- Preparation of house before arrival and doing checks upon departure of guests.
- Inventory count.
- Handling the check in and check out processes.
- Liasing with Events Department / Perfect Hideaways regarding any damages / breakages upon departure.