Debtors Clerk

3 weeks ago


Century City, South Africa The Link Recruitment Full time

The purpose of the role is to recover monies/debt owed to the company and in doing so keeping and improving our current business relationships with customers and building on the Company’s good reputation.

**Key Job Functions**

Accurate capturing of documentation (opening new customer accounts, updating customer info etc.)

Reconciling customer accounts (customer claims, requests for credit/refund etc.)

General Administrative duties such as assisting customers with completing forms

Send monthly statements as well as POD’s/delivery notes/credit notes per customer requests. Following up on customer payments, claims etc.

Attend to customer queries and sending feedback (recons/documents) timeously. This includes effectively resolving customer queries and investigations too.

Escalating of queries to Debtors Supervisor to assist where needed

Effective communication with finance team members and other internal departments and external service providers/customers

Loading of claim Trackers for Warehouse & Commercial to approve

Accurate allocation of payments as per customer remittance advice or statement balance

Remittance Reviews to be submitted for approval before processing of payments (where Trading Terms are applicable)

Accurate processing of Trade Expenses as per Trading term and any extra expenses deducted to the General Ledger accounts within the correct periods

Weekly reporting on all accounts - Age Analysis together with comments and feedback

Meeting weekly and monthly deadlines as per KPAs

Assist the Debtors supervisor as and when required

**Minimum requirements**:

- Grade 12 with Accounting
- Tertiary qualification will be beneficial
- Minimum 3 years debtors experience gained within FMCG/Wholesale or Retail environment.
- Experience in dealing with large retailer accounts

Please attach CV in Word Format

**Salary**: R18,000.00 - R20,000.00 per month

**Education**:

- Certificate (preferred)

**Experience**:

- Debtors: 3 years (required)



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