Desktop Support Officer
2 weeks ago
**Purpose of the Job**
Perform onsite, online, remote hardware, software and peripheral updates and repairs to support and advice the end-users throughout cidb.
**Key Performance Areas**:
Hardware and Software Management.
End User Support
Service Improvement and Management
General Administration
Relevant ICT qualification (NQF level 6)
2 or more years of experience in administering IT infrastructure and providing end-user support with the following technologies: Azure cloud platforms, Office 365; Exchange online, Azure AD & SharePoint, Meraki (Cisco) and HP devices.
Proof of training in Azure cloud infrastructure is compulsory e.g., Azure Fundamentals and Administrator or Security.
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