Head of Customer Support

Are you a strategic and hands-on leader in customer support, passionate about delivering exceptional player experiences in the dynamic world of iGaming? Do you excel in managing high-performing support teams, optimising processes, and leveraging technology to enhance service delivery?Our client, a leading online gaming operator, is looking for a Head of...

Get AI-powered advice on this job and more exclusive features.Director of Middle East & Africa - M&A Advisory | Business Consulting | Recruitment in iGaming, Fintech & PaymentsAre you a strategic and hands-on leader in customer support, passionate about delivering exceptional player experiences in the dynamic world of iGaming? Do you excel in managing...

Job OverviewCredit Managers at Nedbank Head Office are responsible for assessing and evaluating lending applications for Commercial clients, minimizing impairments, and maximizing profit. This role involves the consistent application of the Nedbank credit policy through risk-based affordability assessments, periodic credit reviews of existing customers, and...

About the PositionThe Head of Customer Success role at Logimeter is a pivotal position that requires a strategic thinker with exceptional leadership skills.Main Responsibilities:Customer Strategy and Planning:Develop and execute a customer success strategy that aligns with the company's goals.Establish key metrics to measure customer satisfaction, adoption,...

Job Title: Fleet ManagerCA Support is a leading provider of transportation solutions. We are currently seeking a skilled Fleet Manager to join our team. As a key member of our automotive division, you will be responsible for managing our fleet of vehicles, ensuring efficient daily operations and providing excellent customer service.Key Performance...

Job OverviewThe Head of Customer Success will lead the development and implementation of strategies to ensure customer satisfaction and retention. You will collaborate with internal and external stakeholders to drive continuous service improvements that enhance value for the Unified Communications business.Key Responsibilities:Overseeing the customer project...

Logimeter City of Cape Town, Western Cape, South AfricaHead of Customer SuccessLogimeter is a SaaS business based in Newlands, Cape Town. Our mission is to enable car dealerships to improve their sales performance and revenues through the use of our solutions.Role Overview:As the Head of Customer Success, you will play a pivotal role in driving customer...

About the Role:KingMakers is seeking an experienced Head of Acquisition to lead our customer acquisition efforts across multiple markets. The ideal candidate will have a strong background in digital marketing and customer acquisition, with a proven track record of driving measurable growth and optimizing customer lifetime value.Key...

About YouWe're looking for a highly skilled and experienced professional to lead our operations excellence efforts. The ideal candidate will have a strong academic background, solid experience in operations roles with responsibility for agent training, quality control, and complaints in a high-growth consumer-focused organization.You should possess:Proven...

About us:DSG is a leading BPO company specializing in digital solutions for various industries. We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients.The role: We are looking for young, vibrant and experienced customer centric and tech-savvy individual to join our team as customer care agents...

About UsACCS - ARES Customer Care Solutions GmbH is a leading BPO company specializing in digital solutions for various industries.The RoleWe are looking for a highly skilled and experienced customer care professional to join our team as a Help Desk Associate. The ideal candidate must have prior exposure to business process outsourcing (BPO) environment and...

As a key member of our team, you will play a critical role in delivering exceptional customer service and support to our clients at the provincial office. Your primary responsibility will be to provide timely and accurate administrative assistance to the Provincial Head and other staff members.Main Job ResponsibilitiesYou will be responsible for handling...

About Our CompanyWe are a leading provider of digital solutions, dedicated to delivering exceptional customer experiences through our cutting-edge technology and expertise.The RoleThis position requires a highly motivated and experienced individual to join our team as a customer care agent. The ideal candidate must have a strong background in customer...

Job title: Customer Success ConsultantOur client, based in Somerset West, is on the lookout for a dynamic and customer-focused Customer Support Consultant to join their team. The ideal candidate will be responsible for providing top-notch customer support, managing inquiries with precision and professionalism, and ensuring every interaction leaves a lasting...

We are looking for a highly skilled Regional Support Specialist to join our team at the provincial office. In this role, you will be responsible for providing high-quality administrative support to the Provincial Head and other staff members, ensuring seamless day-to-day operations.Key ResponsibilitiesResponsibilities include:Reception and switchboard...

**Delivering Excellence in Architecture**We aim to provide top-notch architectural services that embody creativity, functionality, and sustainability.**Key Responsibilities**Conceive and develop architectural designs that showcase ingenuity and flair.Compile detailed construction documentation, ensuring accuracy and clarity in project implementation.Work...

Customer Support Specialist (Entry-Level)We are seeking a detail-oriented Customer Support Specialist to assist customers and ensure their inquiries are addressed efficiently and professionally. In this role, you will use tools like Freshdesk to manage and resolve customer support tickets, track issues, and coordinate solutions with internal teams.This...

We are seeking a highly strategic and results-driven Head of Commercial / Country Head to take full ownership of commercial strategy, business growth, and operational leadership across Africa. This role requires a seasoned executive with deep expertise in iGaming and Sports Betting, capable of leading large-scale business initiatives, securing key...

We are seeking a highly strategic and results-driven Head of Commercial / Country Head to take full ownership of commercial strategy, business growth, and operational leadership across Africa. This role requires a seasoned executive with deep expertise in iGaming and Sports Betting, capable of leading large-scale business initiatives, securing key...

Key ResponsibilitiesRespond to Customer Inquiries: Provide prompt, friendly, and professional responses to customer emails regarding products and services.Offer Technical Guidance: Assist customers with installation guides, troubleshooting tips, and general product information.Maintain Customer Relationships: Ensure a positive experience for users by...