Trading Standards Officer

4 days ago

East London, Eastern Cape, South Africa I-PAYE Limited Full time

We are looking for a Trading Standards Officer to join an east London local authority on a temporary basis.

People at the heart of everything we do
We are committed to putting people – residents and Council staff – at the heart of all we do. Our approach is a collaborative joint enterprise between residents, the Mayor, Members, Council staff, and the Corporate Management Team.

Equality and diversity
We are committed to and champion equality and diversity in all aspects of employment with the Borough. All employees are expected to understand and promote our Equality and Diversity policy in the course of their work.

Protecting our staff and services
Adherence to health and safety requirements and proper risk management is required from all employees in so far as is relevant to their role. All employees are expected to understand and promote good health and safety practices and manage risks appropriately.

Overall Purpose of Job
To act as an Authorised Officer and undertake and enforce the full range of consumer protection and other relevant regulatory controls.
To support the work of the Environment & Sustainable Transport in working with other agencies to achieve compliance with all regulatory regimes.
To improve the quality, safety, and standards of consumer protection provided to businesses and residents through the use of a range of intervention strategies, including education, advice, informal action, licensing, and enforcement.
To assist the Council in meeting its statutory requirements under trading standards and weights and measures law.
To support a safe, fair, and equitable environment in the Borough which is compliant with local and national standards and priorities.

Job Summary
The postholder reports to the Lead Trading Standards Officer and will oversee the work of other staff on a day-to-day basis e.g. Trainee Trading Standards Officers/work experience students. The postholder has no budget responsibility.

Key Tasks and Accountabilities
Key tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time.

  1. To undertake all responsibilities listed below:
  2. To be part of a team with the collective responsibility of achieving team and Directorate objectives; meeting Service performance criteria; ensuring that current priorities, procedures, and programmes of work are adhered to and carried out.
  3. To work efficiently and make an effective contribution to defining and achieving objectives, performance standards, current priorities, procedures, and programmes of work by the team.
  4. To assist the management team in the development of a strategic approach to trading standards issues and associated service activity, based on local, regional, and national priorities.
  5. To lead in a specialist field of work or project and achieve agreed outcomes.
  6. To act as the authority's expert in matters of trading standards regulatory controls.
  7. To take part in current and new primary authority arrangements, commercial partnerships, and service level agreements.
  8. To carry out inspections and respond to complaints from clients.
  9. To supervise Trainee Trading Standards Officers and/or work experience students.
  10. To give advice to residents and businesses as requested.
  11. To prepare and present accurate written and/or verbal reports, briefings, and presentations to senior managers, the Mayor, Cabinet, Committees, and other bodies.
  12. To investigate complaints relating to breaches of legislation enforced by the team; to prepare and present reports for legal proceedings; and to give evidence in Court.
  13. To develop and maintain relationships with partners and stakeholders.
  14. To ensure adequate records and databases are maintained.
  15. To prepare protocols, procedures, guidance, and other documentation relating to regulatory enforcement.
  16. To promote work patterns within team structures to ensure continuous business improvement.
  17. To take part in events aimed at promoting good standards of trading standards and consumer protection.
  18. To manage, process, and audit data held electronically.
  19. To ensure that regulatory and enforcement activity is carried out within the framework of the Regulator's Code.
  20. To actively promote effective communications both inside and outside the team.
  21. To attend training or refresher courses as required by management.
  22. To act in the absence of the Lead Trading Standards Officer.

Personal Specification

Knowledge:
Detailed knowledge of legislation enforced by the Service, evidential and Court procedures.
Knowledge of the principles of primary authority arrangements.

Education/Qualifications:
DCATS qualified or equivalent or relevant experience or DTS qualified or equivalent.

Experience:
Previous involvement in the provision of advice about and the enforcement of legislation undertaken by Trading Standards.
Experience of working in multi-disciplinary teams.
Experience in dealing with issues in a diverse environment.

Skills And Abilities:
Ability to assimilate knowledge of Trading Standards practices.
Ability to assess and analyse problems; make sound judgements and decisions.
Ability to communicate effectively with people in all work situations.
Ability to prepare and present clear, concise and effective reports.

Please send your CV through to info@kenyonblock.com

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