Customer Service Representative
7 days ago
Join to apply for the Customer Service Representative role at Enaex
Responsibilities- Maintaining empathetic and professional front with the customers.
- Answering support calls, emails, and support tickets.
- Providing instant troubleshooting via live chat tool.
- Helping customers complete online payments.
- Acknowledging customer complaints.
- Solving customer complaints.
- Processing different documents like applications, forms, and custom requests.
- Constant communication with colleagues from various departments to offer efficient customer service.
- Providing feedback on customer service efficiency process.
- Ensuring complete customer satisfaction.
- Providing a professional customer service experience.
- Keeping records of customer communication, complaints, transactions, and more.
Entry level
Employment TypeFull-time
Job FunctionOther
IndustriesMining
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