Service Desk Team Leader

Service Desk Team Leader, Senior Service Desk Technician, Office based, Liverpool.PLEASE NOTE: This is not a hybrid role, you will be required to work in the office 5 days a week.My client, a growing name in the retail area is looking for a Service Desk Team Leader OR a Senior Service Desk Technician/Engineer who is ready to step into a team leader role to...

About the Role:We are seeking an experienced Service Desk Technician who is ready to evolve into a leadership position. As a Service Desk Team Leader, you will work closely with the Service Desk Manager to oversee the day-to-day activities of the Service Desk staff. Your primary responsibilities will include handling the IT support queue, collaborating with...

Company OverviewAscent People Ltd is a growing name in the retail area, seeking a highly skilled Service Desk Team Leader or Senior Service Desk Technician/Engineer to join their team. This is a great opportunity for an experienced Service Desk Technician who is ready to take on more of a management/team leader role.The successful candidate will have a...

Job Description:A career-defining opportunity has arisen for a seasoned Service Desk Technician to take the next step and assume a leadership role in our dynamic IT department. As a Service Desk Team Leader, you will play a pivotal part in guiding the team, ensuring seamless operations, and driving excellence in service delivery.The successful candidate will...

IT Service Desk Manager – Incident Management Location: North West Industry: IT Salary: £40000 - £50000 per annum + Pension, Medical, Gym Posted: 13/02/2024 Description IT Service Desk Manager, Incident Management, Product Support, ITIL, SLA/KPI, External Customers, Stakeholder management, Software Delivery – Warrington – 50K (hands-on, not...

Senior Service Desk Consultant – 50KLocation: North WestIndustry: ITSalary: £40000 - £50000 per annum + Pension, Medical, GymPosted: 19/02/2024DescriptionAre you a Senior Service Desk Consultant who can kick-start a service desk function for a software vendor? Are you ITIL trained? Do you have experience in Incident management?A global tech client is...

Requirements:To be considered for this exceptional opportunity, you will need to meet the following requirements:1+ year of experience in a similar team leader roleAt least 3 years prior experience as a Service Desk TechnicianStrong attention to detail and analytical skillsExcellent communication and interpersonal skillsFamiliarity with tools such as Asana,...

Job DescriptionAs a Technical Support Team Lead at Ascent People Ltd, you will be responsible for supervising the Service Desk staff and handling the IT support queue when needed. Your primary goal is to assist the Service Desk Manager in managing breached SLAs, tracking active performance against SLAs, and escalating to the Service Desk Manager according to...

RequirementsTo be successful in this role, you will need:A strong attention to detail, with an analytic mindset and ability to solve complex problems.Excellent communication skills, with the ability to build a rapport with employees at all levels.Ability to consistently document information concisely and accurately.Comfortable working autonomously, able to...

Client Services DirectorWe are seeking a visionary leader to head our professional services team, driving transformational change and delivering unparalleled service excellence.A World-Class IT innovator is looking for a strategic leader to grow their professional services squad. In this pivotal role, you'll provide leadership to ensure clients receive...

We are seeking a highly skilled Lodge Assistant Manager to join our team at Enaex Africa. As a key member of our mining services team, you will play a crucial role in supporting our business objectives.About You:You have a strong background in underground mining with at least 2 years of experience.You hold a Grade 12 qualification and are Competent B...

Key ResponsibilitiesAssist the Service Desk Manager in supervising the Service Desk staff.Handle the IT support queue when needed.Assist the IT Support / Service Desk technicians with incident management and service request fulfilment.Aid with managing breached SLAs.Track active performance against SLAs and escalate to the Service Desk Manager according to...

Pentravel is a leading leisure travel company. We are looking for a senior travel consultant to team lead and eventually manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication...

WHAT WE ARE LOOKING FOR - The - **Service Desk analyst** is responsible for first line IT support, creating requests and incidents in accordance with expectations for the role, serving as an initial point of contact for internal clients and suppliers. Key performance areas include: - Provide first line IT support - Log all incidents and service request...

Key Responsibilities:Assist the Service Desk Manager in supervising the Service Desk staffHandle the IT support queue when neededCollaborate with technicians on incident management and service request fulfillmentAid in managing breached SLAsAssist with defining, validating, and distributing metrics to stakeholdersProvide cover for the Service Desk Manager...

An establish water purification company in Somerset West is looking for Operations and service desk manager to jAn establish water purification company in Somerset West is looking for Operations and service desk manager to join their team. Duties, but not limited to: - Managing daily schedules of field operatives for optimum efficiency. - Route planning of...

Client Services Director – WarringtonLocation: North WestIndustry: ITSalary: £90,000 - £100,000 per annum + Pension, Medical, GymPosted: 14/05/2024A World-Class IT Innovator is Searching for a Leader to Head their Professional Services Team.Does driving transformational change and delivering unparalleled service energize you? Then this global IT...

Client Services Director – Warrington Location: North West Industry: IT Salary: £90,000 - £100,000 per annum + Pension, Medical, Gym Posted: 14/05/2024 A World-Class IT Innovator is Searching for a Leader to Head their Professional Services Team. Does driving transformational change and delivering unparalleled service energize you? Then...

A well-established, travel agency based in Somerset West has a wonderful opportunity for a Team Leader with at least 5 years relevant experience in a travel agency to join their dynamic team team leader **Requirements**: - Full knowledge of Amadeus - Previous Management experience in a similar role - Computer literate - High Levels of accuracy and time...

Description: Job brief: We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem...