Executive Assistant

4 days ago

Cape Town, Western Cape, South Africa Essential Health Pharmacy Group Full time

RETAIL SALES ASSISTANT WANTED

Location: STELLENBOSCH

Are you passionate about sports, fitness, and sales? Ready to kickstart your career with an iconic running shoe brand? Our client, a dynamic and well-established name in sports apparel, is looking for a RETAIL SALES ASSISTANT to join their team in Stellenbosch

This role requires an enthusiastic go-getter who has some experience in retail, loves fitness (whether you're a runner, gym-goer, or sports enthusiast), and is eager to learn and grow within the industry.

Minimum Requirements:

  • Completed Matric.
  • 1 Year experience within a sports apparel retail store.
  • Good sales acumen.
  • Passion for all things sports.
  • Maintain an active lifestyle (gyming, running, hiking, outdoor sports).

Personal Attributes:

  • Customer Engagement: Genuine enthusiasm for interacting with and assisting customers.
  • Sales Acumen: Passion for achieving sales targets and exceeding customer expectations.
  • Product Knowledge: Quick learner with a desire to understand and showcase product features.
  • Communication Skills: Clear and friendly communication, both verbal and non-verbal.
  • Team Collaboration: Positive and supportive team player, ready to contribute to a successful sales environment.
  • Proactive Approach: Self-motivated and eager to take initiative in assisting customers and driving sales.
  • Customer Service Focus: Commitment to providing exceptional customer service and building positive relationships.
  • Positive Attitude: Energetic and optimistic, creating a welcoming and enjoyable shopping experience.
  • Adaptability: Ability to thrive in a fast-paced retail environment and handle various customer needs.
  • Reliability: Punctual, dependable, and dedicated to fulfilling responsibilities.

Duties / Responsibilities:

  • Customer Assistance: Provide friendly, approachable service to customers, helping them find the right sports apparel and gear based on their needs and preferences.
  • Product Knowledge: Learn and understand the full range of products in the store, from footwear to activewear, ensuring you can confidently answer customer questions and make informed recommendations.
  • Sales Support: Assist in reaching store sales targets by upselling and cross-selling products, encouraging customers to purchase additional items.
  • Stock Management: Help with stock replenishment, ensuring that shelves are well-stocked and products are properly displayed. Assist in the organization and arrangement of products to maximize sales potential.
  • Store Presentation: Maintain a clean, organised, and visually appealing store layout, ensuring products are displayed in an engaging and accessible manner.
  • Team Collaboration: Work with the sales team to deliver excellent service, share product knowledge, and contribute to a positive team atmosphere.
  • Sales Transactions: Handle customer transactions accurately and efficiently, processing payments, returns, and exchanges in line with company policies.
  • Promotions & Events: Support in-store promotions, sales campaigns, and events, helping to drive traffic and sales during special offers or product launches.
  • Customer Relationship Building: Develop rapport with customers, encouraging return visits and building brand loyalty by offering a personalized and attentive shopping experience.
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