Technologist - Confectionary & Food

3 days ago

Cape Town, Western Cape, South Africa Clicks Group Limited Full time

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To drive, protect and enhance the Clicks brand by taking responsibility for ensuring all food products developed and sourced as part of the NPD development plan and subsequently sold in our stores are compliant and that the product meets regulations whilst constantly striving to deliver increased profitability and grow market share.

Manage Quality, Safety & Legislation
  • Support the NPD team within their development plans to ensure quality and safety compliance across all PL development by adhering to legislation and NPD approval processes.
  • Implement the Clicks Technical Standards of Operation (CTSO) into the supplier base whilst maintaining all quality processes and correct paperwork.
  • Manage product specifications and RAG process for each product and maintain the RAG database tracker.
  • Ensure product specifications conform to the quality standards.
  • Ensure Brand USPS are followed throughout product development and product lifecycle.
  • Review and communicate TQM results to relevant stakeholders (including customer complaints, quality control results etc.)
  • Report and feedback on quality timeously.
  • Ensure the China QA office is used for all export requirements and the RAG process is followed.
  • Own the DC release process for all high risk/new launches.
  • Prepare ongoing sales, quality and corrective action reports for management through accurate data analysis.
  • Responsible for customer complaints/queries, red alerts, public product recall and product withdrawals.
  • Lead regulatory change – manage new legislative requirements into the categories and ensure total compliance.
Manage NPD & Costs
  • Assist with bi-annual competitor quality review report.
  • Manage relevant technical information to enable final sign off of projects for product and packaging compliance.
  • Provide input at concept stage to inform NPD buyers for informed decisions at development stage.
  • Lead technical product/ingredient/process innovation.
  • Adhere to and provide input to critical project path.
  • Check open book costings and identify opportunities to optimise costs related to technical aspects for products.
  • Tender evaluations – product/packaging and price.
  • Obtain regular audit scorecard from an approved local and international supplier list bi-annually.
  • Present and implement corrective action plans to key stakeholders.
  • Build good working relationships with suppliers to benefit from key learnings.
  • Resolve critical raw materials/sourcing issues.
  • Understand the impact of low or no in-fills on the categories and resolve quality/capacity issues.
Education:
  • Relevant technical qualification – ie. BSc Food Science, BTech (Food Technology)
Job Related Knowledge:
  • Minimum of 3 years' experience.
  • Knowledge of proven technical experience within NPD.
  • Knowledge of technical processes, principles and import/export legislation is essential.
  • Knowledge of food labelling is essential.
  • Strong integrator and communicator – proven ability to work in a matrix and across categories.
  • Strong analytical and problem solving ability.
  • Leading and Deciding.
  • Supporting and Cooperating.
  • Interaction and Presenting.
  • Analysing and Interpreting.
  • Creating and Conceptualising.
  • Organising and Executing.
  • Adapting and Coping.
  • Critical Path Management.
General
  • Actively demonstrate the Clicks values in day to day activities.
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