Compliance Officer Cleaning
7 days ago
Purpose of the Job : The Compliance Officer (C.O.) will report to the Key Accounts Manager. The primary responsibility of the C.O. is to co-ordinate and manage the operation of all aspects of the existing business Portfolio of Cleaning Contracts and any subsequent or future contract in the region area.
Reporting : The Compliance Officer will be reporting directly to the Key Accounts Manager.
COMPETENCIES :
- Excellent People Management skills
- Proven negotiation and influencing skills
- Excellent verbal and written communication skills
- Minimum Matric or extensive relevant experience
- 5 years Cleaning Management experience in a similar environment on middle management level
- Relevant operations and people management experience
MINIMUM REQUIREMENTS :
- Strong people skills and knowledge of Industrial relations
- Strong on client relationships and strong communication skills
- Leadership skills
- Attention to detail
- Sense of urgency
- Problem solving experience
- Be flexible and adaptable
- Able to work independently and under pressure
- Drivers License Code 08
- 4-5 years in Corporate Operations
- Computer Proficiency
KEY RESPONSIBILITIES :
- Enforce the Company's Disciplinary Code of Conduct
- Control the financial and resource management of the contracts allocated to you
- Manage quality standards and control contract costs
- Provide professional and technical advice specific to Facilities Management Services to departments, committees, and external agencies as approved by the company
- Ensure the work is compliant with professional standards, within devolved budgets and meets Service Level Agreements (SLAs) via sound and accountable management systems
- Lead change and assist in the delivery of excellence in customer service and professional Facilities Management delivery, instilling a culture of continuous improvement
- Liaise, co-ordinate and represent the service and company as a champion for customer service
- Build a reputation for best in-class Facilities Management for customer service within all the sites allocated to you
- Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLAs
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