Compliance Officer Cleaning

7 days ago


Johannesburg, Gauteng, South Africa KMCK Talent Sourcing Full time

Purpose of the Job : The Compliance Officer (C.O.) will report to the Key Accounts Manager. The primary responsibility of the C.O. is to co-ordinate and manage the operation of all aspects of the existing business Portfolio of Cleaning Contracts and any subsequent or future contract in the region area.

Reporting : The Compliance Officer will be reporting directly to the Key Accounts Manager.

COMPETENCIES :

  1. Excellent People Management skills
  2. Proven negotiation and influencing skills
  3. Excellent verbal and written communication skills
  4. Minimum Matric or extensive relevant experience
  5. 5 years Cleaning Management experience in a similar environment on middle management level
  6. Relevant operations and people management experience

MINIMUM REQUIREMENTS :

  1. Strong people skills and knowledge of Industrial relations
  2. Strong on client relationships and strong communication skills
  3. Leadership skills
  4. Attention to detail
  5. Sense of urgency
  6. Problem solving experience
  7. Be flexible and adaptable
  8. Able to work independently and under pressure
  9. Drivers License Code 08
  10. 4-5 years in Corporate Operations
  11. Computer Proficiency

KEY RESPONSIBILITIES :

  1. Enforce the Company's Disciplinary Code of Conduct
  2. Control the financial and resource management of the contracts allocated to you
  3. Manage quality standards and control contract costs
  4. Provide professional and technical advice specific to Facilities Management Services to departments, committees, and external agencies as approved by the company
  5. Ensure the work is compliant with professional standards, within devolved budgets and meets Service Level Agreements (SLAs) via sound and accountable management systems
  6. Lead change and assist in the delivery of excellence in customer service and professional Facilities Management delivery, instilling a culture of continuous improvement
  7. Liaise, co-ordinate and represent the service and company as a champion for customer service
  8. Build a reputation for best in-class Facilities Management for customer service within all the sites allocated to you
  9. Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLAs
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