Showroom Manager

7 days ago

Newcastle, KwaZulu-Natal, South Africa HomeChoice Holdings Limited Full time

The ideal candidate for this role will be responsible for the overall management and day to day operations of the homechoice Showroom Retail Space.

What you will love doing in this role:

  • Manage sales objectives and operational efficiencies.
  • Stock management in line with stock procedures, customer, and visual display stock.
  • Ensure all in-store communication is communicated accurately throughout the showroom.
  • Cash management.
  • Execution and implementation of monthly promotions and displays.
  • Security – management of store and well-being of staff.
  • Ensure all category specialists are fully trained.
  • Ensure that monthly intake and NSV targets are achieved.
  • Ensure that an exceptional customer experience is consistently achieved.
  • Stockroom management, minimizing GRs and cancellations.
  • Daily/Weekly/Monthly Reporting.
  • People Management.
  • Project Management.

What you'll need to do this role:

  • Relevant tertiary qualification (Sales & Marketing).
  • Minimum of 5 years' working experience within the retail industry.
  • Experience in the homewares retail industry would be highly advantageous.
  • Minimum of 5 years' experience in leading a team within a sales target-driven environment.
  • Experience using MS Office packages.
  • Must be available to work shifts, weekends, and public holidays.
  • Clear credit and criminal record.

What we will love about you:

  • Ethical and professional self-starter with high energy levels.
  • Excellent planning and organizational skills with a customer-centric attitude.
  • Natural leader with the ability to mentor and inspire.
  • Deadline and target-driven with great attention to detail.
  • Excellent communication and motivational skills with the ability to communicate at all levels.
  • Ability to work well under pressure and manage stress effectively.
  • Adaptable, flexible, with loads of initiative.

Behaviours we love:

  • Wow my customer:

Walk in my customers' shoes. Deliver on my promises. Deliver insight-led solutions my customers need.

  • Treat the business as my own:

Take accountability. Be curious, creative & explore opportunities. Do it right & at the right time.

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