Trackless Supervisor Operations

Job Title: Finance Business Partner - JHB

Position Type: Temporary

Role Family: Finance

Remote Opportunity: Some of the time

Location - Country: South Africa

Location - Province: Gauteng

Location - Town / City: Johannesburg

Metropolitan is one of the oldest financial services brands in South Africa. With a -year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including Namibia, Botswana, Kenya, Ghana, and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions, and life insurance.

Partner with business and Finance teams to support and guide business decision-making through financial analysis, data, and insights that drive business performance.

1. BCom Accounting, Financial Management, or Management Accounting
2. Registered chartered accountant with South African Institute of Chartered Accountants or management accountant Chartered Institute of Management Accountants (preferred)
3. 5-7 years in financial management in an insurance environment
4. Knowledge of the insurance and investment industry

1. Keep abreast of trends, legislation, and best practices within the financial management field in order to optimise service delivery.
2. Develop partnerships with business leaders to determine their finance requirements and obtain insightful business understanding.
3. Collaborate with business leaders to formulate short and long-term financial objectives and financial models for the business, in line with the overall business strategy of the segment.
4. Partner with business leaders to assess the financial implications of new business initiatives and provide input to the financial feasibility of business cases.
5. Contribute to the development of business cases for new initiatives and ensure that business cases are financially sound.
6. Channel and evaluate requests for financial information and analysis from the business in order to provide the business with meaningful and value-adding information.
7. Analyse financial information and provide financial analysis and data that supports the decision-making for long-range planning to support the realisation of the business strategy.
8. Oversee the delivery of financial analysis, forecasting, and what-if scenarios based on business requirements.
9. Provide business leaders with insight regarding the interpretation and explanation of financial analysis, forecasts, and scenarios in order to guide business decision-making.
10. Identify and measure key financial KPI's that support financial and strategic objectives.
11. Drive the delivery of daily, weekly, and monthly KPI reporting and ensure the business is provided with readily obtained, accurate, meaningful measurements.
12. Prepare management reports and identify where management action is required.
13. Provide input into continuous improvement efforts by identifying opportunities, cost reduction, improvements, and systems enhancement.
14. Support and influence key operational and strategic business decisions using financial analysis and data.
15. Manage the execution of operational financial activities.

1. Build and maintain relationships with clients and stakeholders.
2. Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
3. Define fair and innovative client service practices which build rewarding relationships and allow the team to provide exceptional client service.
4. Engage with key internal and external stakeholders to identify changing client needs and make recommendations to align service offerings with client needs.
5. Contribute to a client service excellence culture which builds enduring relationships and allows the team to provide exceptional client service.
6. Develop client service level agreements and standards in order to ensure clients receive clear and accurate information and are kept informed at all times.
7. Drive efforts to improve client service and fair treatment of clients within area of responsibility.
8. Incorporate client feedback into the enhancement of daily business processes and management operating systems.
9. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback, and provides exceptional client service.

1. Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
2. Demonstrate exemplary leadership behaviour, through personal involvement, commitment, and dedication in support of organisational values.
3. Select and recruit suitably qualified talent in line with Employment Equity principles and MMI values.
4. Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
5. Enable a learning and growth culture whereby information regarding successes, issues, trends, and ideas are actively shared between team members.
6. Execute effective workforce planning practices to ensure that staffing requirements are accurately forecast.
7. Identify employee growth and development needs and schedule interventions to enable ongoing development, training, and personal growth.
8. Effectively manage performance within the team in order to ensure business objectives are achieved.
9. Encourage innovation, change agility, and collaboration within the team.
10. Share and transfer product, process, and systems knowledge to colleagues.

1. Facilitate and manage the budgeting process and evaluate budget information received and discuss errors or omissions with stakeholders.
2. Manage the monitoring and tracking of fit-for-purpose budgets to ensure the segment operating model is adequately budgeted for.
3. Proactively engage with business to forecast expenses and identify solutions to enhance cost-effectiveness and increase operational efficiency.
4. Control the budget for area of responsibility, including the authorisation of expenditures and implementation of financial regulations.
5. Monitor financial performance by measuring and analysing business results, initiating corrective actions and minimizing the impact of variances.
6. Implement and manage financial risk methodologies, techniques, and systems and use to monitor and report on financial activities.
7. Implement risk management, governance, and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
8. Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.

1. Business Acumen: Understands how the business operates, what the key issues and risks are that drive business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
2. Client / Stakeholder Management: Anticipates, meets, and exceeds client's needs by creating long-lasting relationships that support the client value proposition, support their financial wellness, and ensure client centricity.
3. Drive for Results: Drive a sense of urgency, focus, accountability, agility, and execution to deliver business results.
4. Leads Change & Innovation: Actively leads change, does what is right for the business, and drives continuous improvement through innovation.
5. Presenting & Communicating Information: Speaks clearly and fluently. Expresses opinions, information, and key points of an argument clearly. Makes presentations and undertakes public speaking with skill and confidence. Responds quickly to the needs of an audience and to their reactions and feedback. Projects credibility.
6. Strategic Thinking: Creates competitive and breakthrough strategies to drive short-term profitability and long-term business growth and shareholder value.
7. Collaboration: Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.
8. Impact & Influence: Persuades, convinces, influences, and inspires others, both within MMI and externally to win support, loyalty, and gain commitment to the purpose of MMI.
9. Formulating Strategies & Concepts: Works strategically to realise organisational goals. Sets and develops strategies. Identifies and develops positive and compelling visions of the organisation's future potential. Takes account of a wide range of issues across, and related to, the organisation.
10. Diversity and Inclusiveness: Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
11. Relating and Networking: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organisation. Relates well to people at all levels. Uses humour appropriately to enhance relationships with others.
12. Deciding and Initiating Action: Makes prompt, clear decisions, which may involve tough choices or considered risks. Takes responsibility for actions, projects, and people. Takes initiative, acts with confidence, and works under own direction.