L2 Support Agent

 Level 1 Support AgentsJunior Resources (1-2 year's working experience)4 English Speaking, 2 English and Portuguese Speaking – Basic SkillsShift Requirement – resources will be divided into shifts to cover 12x7100% on site in BelvilleBasic IT Support Skills (Systems not desktop), ITSM process experience will be beneficialPerform activities based on...

Agent Support OfficerAbout Mukuru:Mukuru is a leading next-generation financial services platform dedicated to empowering Africa's emerging consumers by providing accessible, reliable, and affordable financial solutions. Established in 2004, Mukuru has grown exponentially, serving over 16 million customers across more than 50 countries and completing over...

Agent Support OfficerAbout Mukuru:Mukuru is a leading next-generation financial services platform dedicated to empowering Africa's emerging consumers by providing accessible, reliable, and affordable financial solutions. Established in 2004, Mukuru has grown exponentially, serving over 16 million customers across more than 50 countries and completing over...

Africa's Emerging ConsumersWe provide accessible, reliable, and affordable financial solutions to empower them.Our Commitment to Financial InclusionWe strive to provide exceptional customer service and make financial services more inclusive.About the RoleAn exciting opportunity has become available for an Agent Support Officer to join our dynamic team.Your...

We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and Pipedrive (or...

SIRIUS SOURCING is committed to delivering exceptional customer experiences. We're seeking a highly skilled Support Services Agent to join our team and play a key role in achieving this goal.About the Role:This position involves providing proactive support to customers via phone calls and/or email, ensuring their needs are met and exceeded. You'll work...

Job DescriptionWe are seeking a highly skilled Technical Support Analyst/Agent to join our customer support team at Logicalis Group (DE).In this role, you will be responsible for providing technical assistance and support to our customers via phone, email, and other communication channels.You will also be required to identify and resolve technical issues,...

Job title : FLTE Support AgentJob Location : Western Cape, Cape TownDeadline : March 07, 2025Quick Recommended LinksJobs by Location Job by industries The role: We are seeking a dedicated Support Engineer to join our growing and dynamic team. This role offers an opportunity work within a growing team and play a vital role in ensuring the network's...

Job DescriptionArvo Pty Ltd is seeking a highly skilled Senior Customer Support Agent to join their remote team in South Africa. The ideal candidate will have experience providing technical support for financial accounting software, particularly in the property management sector. This pivotal position plays a key role in supporting Arvo Pty Ltd's Blocks...

Site Agent to manage building sites in Cape TownWe are seeking a Site Agent to manage building sites in Cape Town. If you have a strong background in construction management and are ready to lead projects with efficiency and professionalism, we want to hear from youKey Responsibilities: Oversee daily site operations and ensure projects stay on schedule...

We are currently looking for a talented English Support Agent to join our dynamic team at the Betway Group.Your main task will be to deliver first-rate support to our customers via various channels, guaranteeing that each interaction leaves a lasting, positive impact.About the Job:Supply world-class customer support through multiple channelsEffectively...

Karri Payments is a leading fintech company dedicated to providing seamless and secure payment solutions for schools, parents, and organizations. We are looking for a dedicated Customer Agent to join our team and help us deliver exceptional customer service.We're looking for a detail-oriented and highly organized individual who is passionate about customer...

Mukuru: A Trusted PartnerWe provide financial services that help customers achieve greater financial security and a better quality of life.Our Customer-Centric ApproachWe are committed to financial inclusion and strive to provide exceptional customer service.About the RoleAn exciting opportunity has become available for an Agent Support Officer to join our...

Key ResponsibilitiesAssist Field Agents who contact the Mukuru call centre, Agent Support Line, WhatsApp channels, Zendesk, Xcally, Snapengage, email, or other accepted communication methods.Identify and verify Sales Consultants, obtain relevant information, and resolve queries efficiently.Additionally, you will provide guidance on procedures, app queries,...

We are seeking a Technical Support Agent to join Sedna to help deliver on our promise of world-class support to our customers. This position requires a deep understanding of troubleshooting, root cause analysis, and software solutions to effectively resolve customer issues. This is a remote role working within our NA office hours from 8pm to 5am SAST.Your...

We are seeking a detail-oriented and proactive Post-Sale Support Agent to manage the administrative and customer support tasks necessary to progress property sales after auction. This role is crucial in ensuring smooth communication between buyers, sellers, solicitors, and internal teams to facilitate the timely completion of transactions.Key...

About the role:We are seeking a Technical Support Agent to join Sedna to help deliver on our promise of world-class support to our customers. This position requires a deep understanding of troubleshooting, root cause analysis, and software solutions to effectively resolve customer issues. This is a remote role working within our NA office hours from 8pm to...

Our client a UK based company in the property sector with an office in Stellenbosch is looking for a Senior Customer Support Agent to join their remote team in South Africa. You will play a key role in supporting our Blocks Online software solution, handling customer queries, resolving technical issues, and continuously improving our systems workflow to...

Job title : Customer Care Chat Agent (4 Months Fix-Term)Job Location : Western Cape, Cape TownDeadline : April 07, 2025Quick Recommended LinksJobs by Location Job by industries About the job:In order to deliver on our joint strategy, we are looking for dynamic and motivated Customer Care Chat Agents to join our team. As a Customer Care Chat Agent, you will...

Job title: Customer Care Chat Agent (4 Months Fix-Term)Job Location: Western Cape, Cape TownDeadline: April 07, 2025About the job:In order to deliver on our joint strategy, we are looking for dynamic and motivated Customer Care Chat Agents to join our team. As a Customer Care Chat Agent, you will be responsible for providing prompt and accurate first line...