Senior Business Analyst

Job Title: Senior Business Analyst

Accountable to: Head of Business Analysis

Based: Centurion

Salary: Market-related

Commencement date: December/January

Overview:

A senior business analyst's role will involve taking on a more strategic and leadership-oriented position within the business analysis field, which includes strategic analysis, requirements analysis, and business process and innovation. The candidate will also be required to supervise junior and graduate Business Analysts as part of their core responsibilities.

Requirements:

• A bachelor's degree in business administration, computer science, information systems, or a related discipline is essential.
• The required experience is 6+ years and in-depth knowledge and understanding of business analysis principles, techniques, and best practices are essential.
• An IIBA certification or related qualification is required. An honours degree is advantageous. The candidate must have solid practical BA experience, experience in managing multiple IT Projects, and exposure to conducting business analysis in complex projects.
• Candidate should possess a strong foundation in requirements management, process analysis, and solution evaluation. In addition, the candidate must also have strong analytical and problem-solving skills to effectively analyse complex business problems, identify root causes, and develop innovative solutions.

Responsibilities:

• Strategic Planning and Analysis: Contribute to strategic planning by aligning business objectives with technology solutions. Analyse business processes, industry trends, and market conditions to identify opportunities for improvement and innovation. Provide insights and recommendations to senior management to shape the organization's long-term business strategy.
• Requirements Management and Analysis: Lead and oversee complex and high-impact projects, taking responsibility for the entire requirements management lifecycle. Collaborate with stakeholders to elicit, document, and prioritize business requirements, ensuring they are aligned with strategic goals. Analyse and translate requirements into functional specifications, providing clarity, feasibility, and traceability.
• Stakeholder Management and Relationship Building: Manage relationships with key stakeholders, including executives, department heads, and senior managers, and act as trusted advisors, understanding their needs, addressing concerns, and influencing decision-making processes. Facilitate communication and collaboration among stakeholders to ensure project success.
• Business Process Improvement and Innovation: Identify and evaluate opportunities for process improvement, efficiency gains, and innovation within the organization. Employ various analysis techniques to assess current business processes, identify bottlenecks or gaps, and propose optimized solutions that enhance operational effectiveness, reduce costs, or drive revenue growth.
• Solution Evaluation and Vendor Management: Evaluate technology solutions, including software applications or vendor products. Assess the suitability of potential solutions against business requirements, conduct gap analyses, make recommendations for solution selection or customization, collaborate with vendors, negotiate contracts, and ensure successful solution implementation.
• Change Management and Adoption: Lead change management initiatives by assessing the impact of proposed changes on business processes, systems, and stakeholders. Develop change management strategies, communication plans, and training materials to ensure smooth transitions. Engage with stakeholders, address resistance, and drive the adoption of new solutions or processes.
• Leadership and Mentoring: Lead and mentor a team of business analysts, guiding their professional development and providing guidance on complex projects. Share knowledge, best practices, and industry trends, fostering a culture of continuous learning within the business analysis function and also providing coaching and support to junior analysts, helping them refine their skills and grow in their careers.
• Project Management Support: Provide project management support, collaborating closely with project managers to ensure project success. Contribute to project planning, estimation, and risk management activities. Oversee the work of other business analysts, ensuring deliverables are on track and of high quality.
• Documentation and Reporting: Responsible for producing high-quality documentation and reports, including business requirements documents, functional specifications, process maps, and project status updates. Ensure that documentation is comprehensive, accurate, and accessible to stakeholders and project teams.
• Continuous Improvement and Innovation: Actively seek opportunities to improve business analysis practices, methodologies, and tools. Stay abreast of industry trends, emerging technologies, and best practices, exploring innovative approaches to drive efficiency and effectiveness in requirements management and business analysis activities.

Supervisory Responsibilities:

• Team Leadership: Lead a team of business analysts or other project resources. This includes providing direction, setting expectations, assigning tasks, and monitoring the progress of team members. You would be responsible for ensuring the team's performance, providing feedback, and supporting their professional development.
• Resource Management: Responsible for resource management within your team. This involves identifying project resource needs, allocating resources effectively, and optimizing resource utilization. You would need to assess the workload and skillsets of team members and make appropriate assignments to ensure successful project delivery.
• Mentoring and Coaching: Play a role in mentoring and coaching junior business analysts or less experienced team members. This includes providing guidance, sharing knowledge and best practices, offering feedback on their work, and supporting their growth and development in the field of business analysis.
• Performance Management: In a supervisory role, you would be responsible for evaluating the performance of your team members. This involves conducting performance reviews, setting goals and expectations, providing constructive feedback, and recognizing achievements. You would also be responsible for addressing performance issues, providing support, and implementing appropriate performance improvement plans if necessary.
• Process Improvement: Drive process improvement initiatives within your team or department. This involves identifying areas for improvement, suggesting process enhancements, and implementing best practices to increase efficiency and effectiveness in business analysis activities. You would lead by example and promote a culture of continuous improvement among your team members.
• Stakeholder Management: In a supervisory role, you would have a broader responsibility for managing relationships with stakeholders. This includes engaging with key stakeholders, understanding their needs and expectations, addressing concerns, and providing regular updates on project progress. You would act as a point of contact and escalation for any stakeholder issues or conflicts that arise.
• Collaboration with Other Teams: Collaborate with other teams and departments within the organization. You would be responsible for fostering effective collaboration, coordinating efforts, and resolving any conflicts or challenges that may arise during project execution. This may involve working closely with project managers, IT teams, subject matter experts, and senior management.
• Quality Assurance: As a supervisor, you would be accountable for ensuring the quality and accuracy of the work produced by your team. This involves reviewing deliverables, conducting quality assurance checks, and ensuring compliance with established standards, methodologies, and best practices. You would be responsible for maintaining high standards of work and taking corrective actions if necessary.

Behavioral Competencies:

• Leadership and Mentoring: Demonstrates leadership by mentoring junior analysts and fostering a collaborative culture of knowledge-sharing.
• Communication Skills: Communicate clearly and concisely, both verbally and in writing, translating technical information into terms that stakeholders can easily understand. Active listening is a cornerstone of their approach, ensuring they fully grasp stakeholder needs and concerns.
• Collaboration and Teamwork: Be team-oriented and approachable, and work seamlessly with cross-functional teams, promoting a collaborative environment where shared goals are achieved through mutual respect and cooperation.
• Strategic Thinking: Align your analysis with long-term business goals, identifying opportunities for innovation and process improvement. Their ability to see beyond immediate challenges positions them as valuable contributors to strategic planning.
• Adaptability and Flexibility: Be able to thrive in dynamic environments, quickly adapting to changes in business needs or project scope. Bring clarity to ambiguity and remain flexible to pivot as circumstances evolve.

*NOTE*

Job Description:

Please note that this job description does not include all duties, responsibilities, or qualifications associated with the job. Additional duties may be assigned as required.

The Recruitment Process

Hurdle 1- Skills Assessments

Hurdle 2- Job Focus Assessment (Basic Aptitude Test)

Hurdle 3- In-person Interview

For your application to be considered, please complete the following assessments: https://app.testgorilla.com/s/nw6u1uc9

The recruitment process takes roughly 3 weeks from first communication to the offer letter, if successful.

Application Link: Senior Business Analyst - Boxfusion | Career Page

Company Overview: Government Software Solutions | BoxFusion

Please note that if you have not heard from us within one month of applying, you should consider your application unsuccessful.