Business Analyst Practice Lead

3 weeks ago


Centurion, Gauteng, South Africa Golden Rule Full time

The primary objective of this role is to assume leadership in the Business Analyst Practice. The Business Analysts Practice is a recent addition and the successful candidate is expected to collaborate closely with a team of Business Analysts to strengthen and refine this function.

Responsibilities:
  • Defining the methodologies, techniques, and tools that Business Analysts (BAs) should use to gather, document, and analyse business requirements.
  • Establish a set of standards and best practices for performing business analysis.
  • Facilitating workshops, collecting, and documenting business requirements.
  • Analyse data, processes, and systems to identify areas for improvement or optimization.
  • Encouraging collaboration and effective communication among BAs, other departments, stakeholders, and project teams. This can include regular meetings, knowledge sharing.
  • Providing templates and guidelines for documenting requirements, process flows, use cases, and other relevant business analysis artifacts.
  • Ensuring that business analysis activities align with project management processes and timelines, helping to define and prioritize requirements for projects.

Management and Oversight

Specifications and Documentation:

  • Ensure business and technical specifications and user stories provided to technical teams are complete, accurate, and unambiguous.
  • Manage and oversee requirements gathering, analysis, documentation, and implementation activities.

Service Desk and BA Team Operations:

  • Oversee daily operations of the service desk, including resource management, prioritization, and adherence to service level agreements (SLAs).
  • Work closely with ITSM manager and IT Operations team.
  • Manage and guide the BA team, ensuring efficient delivery of projects and tasks.

Business Analysis and Delivery

Planning and Requirements:

  • If necessary, take ownership of deployment processes, ensuring successful transition of development items into production environments.

Role Fulfilment:

  • Perform the responsibilities of a Business Analyst in both existing and upcoming projects.
  • Facilitate workshops for requirements gathering and analysis to ensure alignment with business objectives
  • Develop user stories and related documentation to eliminate potential for miscommunication, misinterpretation, or misunderstanding, reducing rework and time wastage.

Change Management

Coordination and Representation:

  • Act as Change Manager, coordinating changes within the ST Admin environment.
  • Organize and lead CAB (Change Advisory Board) meetings within ST Admin and represent ST Admin in Group CAB meetings.
Minimum requirements:
  • BCom / BSc degree or equivalent qualification
  • Minimum of 5 years of Business Analysis experience in the financial services industry (preferably short-term insurance)
  • Minimum of 2 years Team Leadership experience
  • 5+ years of experience of Microsoft technologies (Windows, SharePoint, MS-365, MS-Teams, Power Apps, etc.). 
  • Integration knowledge (API design, integration between On-Premise and cloud and multiple service provider platforms)
  • Knowledge of Infrastructure concepts such as virtualisation, VPN, Cloud, etc. 
 Competencies required:
  • Analytical thinker
  • Planning and organizing skills 
  • Problem solving and analysis 
  • Interpersonal skills 


  • Centurion, Gauteng, South Africa Boxfusion Full time

    Job Title: Senior Business AnalystAccountable to: Head of Business AnalysisBased: CenturionSalary: Market-relatedCommencement date: December/JanuaryOverview:A senior business analyst's role will involve taking on a more strategic and leadership-oriented position within the business analysis field, which includes strategic analysis, requirements analysis, and...


  • Centurion, Gauteng, South Africa Network Recruitment Full time

    At Network Recruitment, we are seeking a highly skilled Business Analyst to join our team. This is an exciting opportunity for someone who is passionate about business analysis and has excellent leadership skills.About the RoleWe are looking for a senior business analysis professional with extensive experience in financial services and strong analytical...

  • Business Analyst

    6 days ago


    Centurion, Gauteng, South Africa Network Recruitment Full time

    Minimum Requirements: Education: BCom/BSc Degree or equivalent qualification. Experience: A minimum of 5 years experience in business analysis within the financial services industry (preferably Short-term Insurance). A minimum of 2 years experience in a team leadership or management role. Over 5 years experience with Microsoft technologies (Windows,...

  • Business Analyst

    1 week ago


    Centurion, Gauteng, South Africa Network Recruitment Full time

    Minimum Qualifications:Education: BCom/BSc degree or equivalent qualification.Experience:A minimum of 5 years experience in Business Analysis within the financial services industry (preferably Short-term Insurance).A minimum of 2 years experience in a Team Leadership or Management role.Over 5 years experience with Microsoft technologies (Windows, SharePoint,...

  • Business Analyst

    2 days ago


    Centurion, Gauteng, South Africa Network Recruitment Full time

    Minimum Qualifications: Education: BCom/BSc degree or equivalent qualification. Experience: A minimum of 5 years experience in Business Analysis within the financial services industry (preferably Short-term Insurance). A minimum of 2 years experience in a Team Leadership or Management role. Over 5 years experience with Microsoft technologies (Windows,...


  • Centurion, Gauteng, South Africa Network Recruitment Full time

    We are seeking an experienced Senior Business Analyst Manager to join our team at Network Recruitment. The ideal candidate will have a strong background in business analysis and management, with a proven track record of delivering projects on time and within budget.About the Role:Define and establish methodologies, techniques, and tools for Business Analysts...


  • Centurion, Gauteng, South Africa Network IT Full time

    Senior Business AnalystReference: NWA002938-Njabu-3Let's take your career as a Senior Business Analyst to the level you want it to beDuties & ResponsibilitiesLooking for a Senior Business Analyst who is confident, analytical, a strong communicator, and who can effectively work in teams. The successful candidate will be responsible for, but not limited to,...


  • Centurion, Gauteng, South Africa Network Contracting Solutions Full time

    The RoleWe are looking for an experienced Business Intelligence Analyst to lead our data analytics efforts. The successful candidate will have a strong background in statistical analysis and machine learning, as well as experience working with large datasets.Responsibilities:* Apply advanced statistical models and machine learning techniques to analyze...


  • Centurion, Gauteng, South Africa Network Recruitment Full time

    The Enterprise Business Solution Analyst will be responsible for analyzing business requirements and developing solutions to meet those needs. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.About the Role:Analyze data, processes, and systems to identify opportunities for...


  • Centurion, Gauteng, South Africa Momentum Group Limited Full time

    Senior Business Intelligence AnalystRole PurposeThe Senior Business Intelligence (BI) Analyst plays a crucial role in translating business needs into actionable insights. This role involves gathering, analyzing, and interpreting data to provide recommendations that drive strategic decision-making. The Senior BI Analyst possesses a strong understanding of...


  • Centurion, Gauteng, South Africa Momentum Metropolitan Holdings Limited Full time

    About the Role:We are seeking a highly skilled Business Intelligence Data Analyst to join our team at Momentum Metropolitan Holdings Limited. As a key member of our analytics team, you will be responsible for analyzing complex data sets to provide actionable insights that inform business decisions.Key Responsibilities:Requirements Gathering: Collaborate with...

  • Business Analyst

    1 week ago


    Centurion, Gauteng, South Africa Network Recruitment Full time

    Are you a detail-oriented problem solver with a passion for optimising business processes through technology? Our client is looking for a skilled Business Analyst to join their dynamic team. This role is pivotal to translating business needs into functional system requirements, ensuring seamless collaboration between IT and key stakeholders.Key...


  • Centurion, Gauteng, South Africa Network Recruitment Full time

    Job OverviewThe Business Systems Analyst will work closely with stakeholders to gather and translate business needs into functional specifications.Main Responsibilities:• Lead IT-related projects, develop project plans, track progress, and conduct pre- and post-project analyses.• Deliver insightful reports and recommendations to senior management.•...


  • Centurion, Gauteng, South Africa Boardroom Appointments Full time

    About the RoleWe are seeking an experienced Business Systems Analyst to join our team at Boardroom Appointments. The ideal candidate will have a strong understanding of both business and technology and will be responsible for identifying and analyzing business processes, assessing their feasibility for automation, and working with stakeholders to identify...


  • Centurion, Gauteng, South Africa Energy at Work Projects Full time

    Senior Business Intelligence (BI) Analyst - CenturionRole Purpose :Our client is seeking a dynamic and experienced Senior Business Intelligence (BI) Analyst to join their team. The successful candidate will be instrumental in translating business needs into actionable insights, helping to drive strategic decision-making through data analysis and...


  • Centurion, Gauteng, South Africa Network IT Full time

    Senior Business AnalystReference: NWA002938-Njabu-3Let's take your career as a Senior Business Analyst to the level you want it to beDuties & ResponsibilitiesLooking for a Senior Business Analyst who is confident, analytical, a strong communicator, and who can effectively work in teams. The successful candidate will be responsible for, but not limited to,...


  • Centurion, Gauteng, South Africa Waterfoot Full time

    Join to apply for the Business Intelligence Analyst role at Waterfoot Consulting.Job SummaryOur client is seeking an experienced and detail-oriented Business Intelligence (BI) Analyst to join their dynamic BI team. The ideal candidate will possess strong technical expertise in BI tools and data management, a deep analytical mindset, and a passion for turning...


  • Centurion, Gauteng, South Africa Imizizi Full time

    About the RoleThe Business Systems Analyst opportunity at Imizizi offers a chance to work in an Agile environment and contribute to the needs-based operating process within agreed-upon quality standards.


  • Centurion, Gauteng, South Africa Network Recruitment Full time

    About the Role:As a Senior BI Analyst, you will play a pivotal role in driving strategic decision-making by leveraging data to uncover trends, patterns, and opportunities. You will work closely with stakeholders across the business to gather requirements, design data models, and develop intuitive dashboards and reports.Key Responsibilities:Gather...

  • Business Analyst

    5 days ago


    Centurion, Gauteng, South Africa Mass Staffing Projects Full time

    Business Analyst needed in Centurion for office-based position. The ideal candidate will have their own transport and meet the below requirements.Key RequirementsMinimum 5+ years' relevant experiencePassport and ability to travel overseas to meet clientsFurther studies / proven experience in project management would be beneficialExposure to supply chain or...