Reservations Manager

1 week ago


Cape Town, Western Cape, South Africa Ananzi Full time

About Us: Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met.
If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity await.

Who We're Looking For: Pezula Nature Retreat is a luxurious haven located in Knysna, South Africa, looking for a Travel Support Manager. It is known for its pristine landscapes, indigenous forests, and breathtaking views of the Indian Ocean. The retreat offers a serene and immersive experience with nature, while also providing high-end accommodation and world-class amenities, making it a sought-after destination for those seeking tranquility and indulgence.

Role Overview: As the Travel Support Manager, you will be the key player in creating unforgettable experiences for guests visiting this luxurious reserve. Your role will involve working closely with clients to craft tailored itineraries, from tranquil getaways to adventure-filled escapes, ensuring every detail is meticulously planned and executed. You'll be the trusted point of contact, ensuring seamless operations and a personalised experience from the moment guests arrive until their departure.

Your Mission: To provide exceptional service, surpassing expectations, and leaving guests with lasting memories of their time in the heart of nature.

What Is Required: The reservations manager plans travel accommodations and itineraries for clients. The job includes researching destinations and available services, coordinating activities, making transportation arrangements, and organising necessary documentation. Applicants must also be able to sell travel packages, handle problems that arise before, during or after travel, and advise clients of relevant procedures and local customs.

Minimum Requirements:

  1. Grade 12 or Equivalent
  2. Tertiary Qualification in Hospitality and Tourism not essential, but preferred
  3. Experience in travel and trade organisations
  4. Exceptional customer service and communication skills
  5. Proficiency with Microsoft Word and Excel
  6. Flexibility to work extended hours during busy seasons
  7. Diverse travel experience, travel institute certification, or work experience in the hospitality industry
  8. Fluency in more than one language
  9. 2+ Years of Opera experience

Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you Apply now or send your resume to ****** and embark on a journey filled with excitement, growth, and endless possibilities. Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.

To browse all our vacancies, please log on to our website – www.careercustodians.com

#J-18808-Ljbffr

  • Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full time

    The reservations manager is responsible for overseeing and managing the reservations systems and processes for the company, ensuring that guests can easily make reservations, maintains accurate records, and coordinating with other department to ensure the guest experience runs smoothly.Minimum Experience and Qualification Required:· Tertiary level...


  • Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full time

    The Hotel Reservations Manager is responsible for overseeing the reservations department, ensuring efficient and effective booking operations, and maximizingroom occupancy and revenue. The role involves supervising reservations staff, implementing effective booking strategies, managing online and direct bookings, and ensuring exceptionalcustomer service.Key...

  • Reservations Manager

    3 weeks ago


    Cape Town, Western Cape, South Africa Executive Placings Full time

    Leading Destination Management Company is looking for an experienced Reservations Manager to serve as a sales driver and main point for key accounts while leading and motivating the reservations team. This is a hybrid role in Cape Town. Salary is negotiable on experience plus benefits.Experience required:Experience leading a Reservations Team for at least 5...

  • Reservations Manager

    3 weeks ago


    Cape Town, Western Cape, South Africa Phoenix Recruitment Full time

    Duties: Managing the reservations process from start to finish in line with the companys booking terms and conditions and standard operating proceduresEnsuring that lodge accommodations and experiences are sold in a way that maximises revenue whilst exceeding guest expectationsBuilding relationships with tour operators and travel advisors by providing...


  • Cape Town, Western Cape, South Africa Executive Placings Full time

    Leading Destination Management Company is looking for an experienced Reservations Manager to serve as a sales driver and main point for key accounts while leading and motivating the reservations team. This is a hybrid role in Cape Town. Salary is negotiable on experience plus benefits.Experience required:Experience leading a Reservations Team for at least 5...


  • Cape Town, Western Cape, South Africa Premier Hotels & Resorts Full time

    JOB SUMMARYResponsible for soliciting and managing reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering...

  • reservations manager

    2 weeks ago


    Cape Town, Western Cape, South Africa Ambitions Travel Recruitment Full time

    RESERVATIONS MANAGER – FITCAPE TOWN – HYBRIDCOMPETITIVE SALARY PLUS INCENTIVE SCHEMEOur Customer:Our customer, a leading destination specialist for Southern Africa, has entrusted us exclusively to recruit their new Reservations Manager. Renowned for creating bespoke itineraries, they provide seamless ground handling services from arrival to departure....


  • Cape Town, Western Cape, South Africa Phoenix Recruitment Full time

    Duties: Provide professional, friendly and efficient first point of contact for all guests of the hotel ensuring that facilities are sold in such a way that maximizes revenue whilst satisfying the guests expectations.Handle multiple tasks, communicate effectively, and align with the sophisticated and luxurious identity of the property.Accurate taking and...


  • Cape Town, Western Cape, South Africa Phoenix Recruitment Full time

    Duties: Making reservations for the group and preparing rate proposals.Ensure accurate records about guests bookings, payments, and any additional information that team members might need when interacting with a guest.Answer reservations callsUp-selling, by informing guests of special packages, or higher room category.Assist & maintain an efficient...


  • Cape Town, Western Cape, South Africa Sisonke Tourism Services Full time

    Reservation Coordinator Opportunity">We are looking for a highly organized and customer-focused individual to fill the role of Reservation Coordinator at Sisonke Tourism and Events Services. In this position, you will be responsible for handling incoming reservations and inquiries, processing bookings, cancellations, and modifications, and providing...

  • Reservations Agent

    3 weeks ago


    Cape Town, Western Cape, South Africa Belmond Mount Nelson Hotel Full time

    Job title : Reservations AgentJob Location : Western Cape, Cape TownDeadline : March 08, 2025Quick Recommended LinksJobs by Location Job by industries Primary Responsibilities Include:Making reservations for the Hotel and preparing rate proposals. Ensure accurate records about guests' bookings, payments, and any additional information that hotel staff...


  • Cape Town, Western Cape, South Africa Executive Placements Full time

    Reservations and Revenue Manager Wanted UrgentlyPOSITION INFO :Position Overview : We are looking for an experienced and motivated Reservations / Revenue Manager / Sales professional to join our team. This role primarily focuses on managing reservations for our lodges while incorporating revenue management and sales strategies to maximize occupancy and...


  • Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

    Twelve Apostles Hotel & Spa; Bushmans Kloof Wilderness Reserve & Wellness RetreatJob Purpose:To assist with the management of the reservations function for two properties, ensuring that the highest standard of performance and service is achieved when reserving accommodation and additional services for Red Carnation Hotels.Employee Value Proposition:This...


  • Cape Town, Western Cape, South Africa Crayon Full time

    Join Crayon: Where Passion Meets ExcellenceAbout Our TeamWe're a dynamic team of professionals passionate about crafting exceptional guest experiences. With a focus on delivering outstanding service, we're committed to making every guest's stay unforgettable.Your Role in Our TeamAs a Client Success Manager, you'll be part of our reservations department,...


  • Cape Town, Western Cape, South Africa Karen Tupper Recruitment Full time

    Reservations Manager Job DescriptionThe Reservations Manager plays a pivotal role in overseeing the reservations systems and processes for Karen Tupper Recruitment, ensuring seamless guest experiences across our properties.Key Responsibilities:Daily Operations Oversight: Efficiently manage the reservations department's daily operations, guaranteeing accurate...


  • Cape Town, Western Cape, South Africa Ambitions Travel Recruitment Full time

    COMPETITIVE SALARY PLUS INCENTIVE SCHEMEOur Customer:Our customer, a leading destination specialist for Southern Africa, has entrusted us exclusively to recruit their new Reservations Manager. Renowned for creating bespoke itineraries, they provide seamless ground handling services from arrival to departure. With offices in South Africa and Namibia, their...


  • Cape Town, Western Cape, South Africa Ambitions Travel Recruitment Full time

    **About This Role:**This is a fantastic opportunity to join a leading destination specialist for Southern Africa as their new Reservations Manager.As the Reservations Manager, you will be responsible for driving sales, leading the reservations team, and ensuring seamless, profitable operations.You will have the opportunity to work in a dynamic,...


  • Cape Town, Western Cape, South Africa Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.Hyatt Recency – Cape Town is looking for a Reservations Agent. The candidate will be responsible for responding to communications from guests, travel agents, and referral networks concerning reservations.Creates and maintains reservation records, prepares...


  • Cape Town, Western Cape, South Africa Staff Unlimited Full time

    Key ResponsibilitiesAs a Reservations and Revenue Manager, you'll be responsible for maintaining relationships with partner clients, creating and finalizing bookings, and participating in product training. You'll also ensure clients adhere to terms and conditions, make deposits, and complete final payments.Your expertise will shine when crafting flawless...


  • Cape Town, Western Cape, South Africa Hyatt Full time

    Hyatt Cluster Reservations Agent in WESTERN CAPE, South AfricaDescription:Hyatt Recency – Cape Town is looking for a Reservations Agent. The candidate will be responsible for responding to communications from guests, travel agents, and referral networks concerning reservations.Creates and maintains reservation records, prepares letters of confirmation, and...