Afrihost: Client Support and Services Consultant

1 week ago


Sandton, South Africa Afterskul Full time

We're looking for some great people to help us deliver phenomenal and out of this world support to all of our clients via our various help channels, including our email ticketing system and over the telephone.

Please note that this position is for shift work, so work hours will vary. Your own reliable transport is also required.

Responsibilities:
  • Assist clients with General Information on Afrihost Products
  • Assist with client signups through the Afrihost website
  • Device Configuration – Configure Routers, Mobile Devices and other devices sold by Afrihost
  • Assist clients with Afrihost Service Provisioning – Keeping Clients Updated on Order Progress
  • Fault Finding – Troubleshooting all Afrihost Services, including ADSL, Fibre, Mobile Data, Hosting, Email
Skill and Knowledge Requirements:
  • Enthusiasm and dedication
  • Experience in IT support
  • Work well in a team
  • Committed to Client Service Excellence
  • Must be in the Gauteng area
  • Technical experience with the following would be a plus: ADSL, 3G and LTE, Fibre, Email
#J-18808-Ljbffr

  • Sandton, South Africa Afterskul Full time

    We are looking for a skilled Client Services Consultant to join our team at Afrihost. As a key member of our support team, you will be responsible for providing top-notch customer service and technical support to our clients.Job Summary:Deliver exceptional customer service and technical supportFacilitate client onboarding and technical configurationResolve...


  • Sandton, South Africa Afterskul Full time

    Afrihost is seeking a highly skilled Support and Services Expert to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical expertise to our clients.Key Responsibilities:Provide timely assistance to clients regarding Afrihost products and servicesFacilitate client signups and...


  • Sandton, South Africa Afterskul Full time

    Afrihost is seeking a highly skilled and dedicated individual to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical expertise to our clients.Key Responsibilities:Assist clients with general information on Afrihost productsFacilitate client...


  • Sandton, South Africa Afterskul Full time

    We require an experienced IT support specialist to join our team as a technical support and services professional.Key Responsibilities:Deliver exceptional technical support to clients via multiple channelsProvide detailed information on Afrihost products and servicesConfigure devices and troubleshoot technical issues related to Afrihost servicesUpdate...


  • Sandton, South Africa Afterskul Full time

    We seek a results-driven IT support specialist to join our team as an IT support and consultation expert.Key Responsibilities:Provide expert technical support to clients via various channelsDeliver detailed product information and assist with client signupsConfigure devices and troubleshoot technical issues related to Afrihost servicesUpdate clients on order...


  • Sandton, South Africa Afterskul Full time

    We're seeking a dedicated individual to provide exceptional support to our clients via various help channels.Responsibilities:Offer general information on Afrihost productsAssist with client signups through the Afrihost websiteConfigure routers, mobile devices, and other devices sold by AfrihostProvide updates on order progress for Afrihost...


  • Sandton, South Africa Afterskul Full time

    We are looking for a skilled Technical Client Support Professional to join our team at Afrihost. As a key member of our support team, you will be responsible for providing top-notch customer service and technical support to our clients.Job Summary:Deliver exceptional customer service and technical supportFacilitate client onboarding and technical...


  • Sandton, South Africa Afterskul Full time

    We are looking for a skilled professional to join our team as a client liaison specialist.Key Responsibilities:Deliver high-quality support to clients via email, phone, or online platformsProvide product information and assist with client signupsConfigure devices and troubleshoot technical issues related to Afrihost servicesUpdate clients on order progress...


  • Sandton, South Africa The Recruitment Council Full time

    Don't miss out on the opportunity to join this prestigious wealth management company as a Client Services Consultant.Responsibilities:Provide servicing and support on all portfolio products (Preservation, Pension and Provident Funds, Retirement Annuities, Savings products) as well as Direct Unit Trusts.Communicate with clients on the company's product range...


  • Sandton, South Africa Blueion Support Services Full time

    Job Summary: Blueion Support Services is seeking a skilled Graduate Chartered Accountant to join our team. As a critical member of our finance department, you will be responsible for ensuring accurate financial reporting, analyzing financial data, and optimizing payment processing.Key Responsibilities:Financial Reporting: Prepare accurate and timely...


  • Sandton, South Africa Blueion Support Services Full time

    We are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. **Key Duties and Responsibilities**: - Must...


  • Sandton, South Africa Blueion Support Services Full time

    We are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. **Key Duties and Responsibilities**: - Must thrive...


  • Sandton, South Africa Secondments Recruitment Full time

    **Job Advert Summary**: The main purpose of the job is to undertake the administrative functions of the department. This person will be comfortable working with a high degree of attention to detail. The position requires that you should be able to manage your time efficiently as you will collaborate with clients and colleagues in a fast-paced...


  • Sandton, South Africa Momentum Securities Full time

    **Introduction** - Momentum Securities provides a full range of stockbroking services supported by strong management and administrative capabilities. We pride ourselves on product innovation and client service. One of our key strengths is our ability to devise solutions for your individual needs, with all our expertise at your disposal. We provide a full...


  • Sandton, South Africa JMMC Staffing Solutions (Pty) Ltd Full time

    An exciting opportunity has arisen for ITSM Consultant positions within our existing team of consultants. The key purpose of the role is the delivery of the extensive portfolio of consulting services. We are looking for confident and experienced individuals who are up to date on the latest service management methodologies**, **in particular ITIL. You will be...


  • Sandton, South Africa Educor Full time

    **Student Support Service Consultant (JB2213)**: Woodmead, Sandton, Gauteng - Education **Student Support Service Consultant (JB2213)** **Woodmead, Johannesburg** **Market Related** *** Provide excellent, proactive, and prompt student-focused service to all students in all faculties that includes administrative support and assistance. This includes but...


  • Sandton, South Africa Educor Full time

    **Student Support Service Consultant (JB2213)**: Woodmead, Sandton, Gauteng - Education **Student Support Service Consultant (JB2213)** **Woodmead, Johannesburg** **Market Related** *** Provide excellent, proactive, and prompt student-focused service to all students in all faculties that includes administrative support and assistance. This includes but...


  • Sandton, South Africa Blueion Support Services Full time

    The role of Windows Server Technical Support Specialist involves supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres. Key responsibilities include:Working in an Operations Centre as part of a team running a 24/7 shift pattern.Reviewing Monitoring and Alerting systems constantly, prioritizing and escalating issues quickly and...


  • Sandton, South Africa Blueion Support Services Full time

    Job SummaryWe are seeking a skilled Technical Windows Server Support Specialist to join our team in supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres. As a key member of our Operations Centre, you will be part of a team running a 24/7 shift pattern.Main ResponsibilitiesContinuously review Monitoring and Alerting systems,...


  • Sandton, South Africa MASTER HUMAN RESOURCE SERVICES Full time

    **Banking Customer Service Consultant** To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (Digital and Self Service) whilst adhering to policy and process. **Job Requirements**: Retail/Banking Client Service, Technology...