Business Unit Leader: Digital Transformation

Requirement Overview

The Business Unit Leader: Digital Transformation reports to the Chief Technology Officer (CTO) and forms part of the leadership team of the Digital and Technology Office (DTO) portfolio. The incumbent is responsible for developing and driving the relevant aspects of the organization's overall digital transformation strategy and roadmap in collaboration with the CTO and the leadership team. The incumbent must review existing internal business processes and identify areas of improvement. The incumbent must assist with the development of fit-for-purpose digital solutions to improve operational efficiency and improve service level. The leader must be a role model of AGSA's core values and demonstrate leadership and teamwork consistently with all members of the AGSA community, internally and externally.

Roles & Responsibilities

Strategic Function

1. Contributes to the strategy, vision and governance on the unit.
2. Contribute to the formulation and implementation of organisational strategic initiatives. Support the implementation of the Business Unit Balance Score Card (BSC) project and initiatives.
3. Develop with the BSC with direct reports and drive the implementation of the BU operational strategies and plans.
4. Monitor and report to the CTO on the implementation of the BSC project plans.
5. Accountable and responsible in assisting the CTO in visualizing and co-creating strategic direction for the Business Unit in line with the DTO strategy and the AGSA organisational strategies.
6. Provide strategic support to the implementation and monitoring of the BU balance score card (BSC) initiatives within the BU.
7. Monitor the BU implementation plan of the BSC initiatives.
8. Coordinate the BU quarterly and annual BSC reporting.

Product Management

Key Accountabilities

1. Help to contribute to the development of a clearly defined and compelling digital transformation strategy for the organisations future and align this to the overall business strategy. This is done in conjunction with the CTO and the rest of the DTO leadership team.
2. Set and implement the relevant aspects of the digital transformation strategy by working with cross-functional partners to map and transition traditional processes to digital ones.
3. Provide thought leadership by creating awareness and simplify complex business and technology concepts.
4. Drive digital innovation and projects and serve as a cross-functional change agent across the organization.
5. Identify and implement potential innovations that reduce manual processing. Also assist with automating and streamlining previously manual processes.
6. Review and apply best practices to establish architecture and frameworks consistent with and supportive of the organisation's strategy.
7. Ensure delivery that is consistent with agile processes across the team.
8. Ensure service delivery from vendors as per service level and software license and maintenance agreements.
9. Engage with a diverse set of clients to understand their business strategy, challenges, needs and priorities.
10. Providing leadership in securing multi-year funding for high-tech projects when needed.
11. Identify relevant emerging technology opportunities and design effective digital solutions to business challenges.
12. Support business clients to implement organizational changes through various types of client engagement and use of established change management processes.
13. Contribute to the development of your own and team's technical and business acumen.
14. Provide coaching and mentorship and support to all staff where required.
15. Ensure collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust digital ecosystem.
16. Measure ROI on digital projects, fine-tuning approaches as needed to ensure the AGSA invests in the right tools and resources.
17. Ensure that all relevant digital initiatives are fully integrated into the strategic-planning process for leadership commitment, resource allocation and execution.
18. Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, and business models.
19. Own and centrally monitor the digital innovation project portfolio.
20. Build, manage and continue to grow an internal and external digital innovation ecosystem.
21. Build and develop in-house digital capabilities to help the AGSA maximize returns.
22. Identifying new tools that can support, enhance and improve our solutions.
23. Work closely with HR to attract and retain top talent, and to build digital capabilities across the organization.
24. Mentor other digital transformation professionals on best practice and innovative methods to deliver better outcomes and lead by example.
25. Initiate and develop longer-term goals and plans to guide the work of the team in line with organisational objectives.
26. Develop and manage departmental budgets accordingly.
27. Manage the budget from identification to completion of projects.

Stakeholder Management

1. Build and maintain positive relationships with internal and external stakeholders.
2. Provide support and guidance to internal stakeholders on BU processes in order to ensure alignment stakeholder needs.
3. Communicate the BU goals and objectives to all stakeholders to ensure understanding and adherence of these by all relevant stakeholders.
4. Engage with both internal and external stakeholders to identify and evaluate performance barriers and success in order to continuously improve the support and delivery of service.
5. Strong general management background, with proven track record for successfully managing senior stakeholder relationships (both internal and external).

People Management

1. Inspire, motivate and empower staff to be accountable for decisions and actions that impact on the BU's performance.
2. Communicate balanced scorecard requirements during vision achievement/organisation alignment and other sessions.
3. Address and guide team members on matters affecting the BU reputation and performance.
4. Develop and facilitate implementation of a people plan.
5. Develop, implement and oversee culture and employee wellness plans.
6. Facilitate and monitor the implementation of a BU transformation plan.
7. Ensure effective training programme is maintained for staff members.

Financial management and operational management

1. Provide financial management support to business with the compilation and coordination of the BU annual expenditure budget.
2. Provide ongoing monitoring of the BU budget through detailed monthly variance analysis schedules and other financial matters/reports.
3. Monitor adherence to the required financial performance standards for the business unit.
4. Monitor compliance with internal processes and procedures.
5. Support the management and control of the annual contract work allocations (contract management).
6. Manage the BU debtor's control.

Other responsibilities (Applicable to All JD's)

1. Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

GENERAL REQUIREMENTS

Formal Education

1. Degree in Computer Science/Computing in Information System/Data Science & Analytics or Digital/Technology related relevant discipline.
2. Relevant Postgraduate Degree (Masters, Honours) is an advantage.

Experience

1. At least 5 years' experience as a Digital Transformation lead, preferably in the financial services sector.
2. Formal Project Management qualification and more than 10 years leading strategic projects.
3. Proven track record in successfully managing and implementing digital transformation projects.

Closing Statement

These appointments are subject to the preferred candidates obtaining the necessary security clearance, reference checking and competency assessment. We embrace employment equity and are committed to achievement of fair and equal representation of our workforce. Preference will be given to internal applicants and candidates from previously disadvantaged backgrounds. Auditor General welcomes applications from all persons with disabilities.

NB: Please note that only shortlisted candidates will be contacted. Should you not hear from us within four weeks, kindly consider your application unsuccessful.