Reception Administrator
5 days ago
Closing date: 28/03/2025
Number of positions: 1
Recruiter name: Prudence Nosicelo Magawu
Reference number: 58862
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOBTo assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
KEY RESPONSIBILITY AREAS- Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
- Identify and prevent financial risks by adhering to policies and procedures
- Ensure an effective discharge process as per the Patient Administration Manual
ESSENTIAL EDUCATION: Grade 12 or equivalent
DESIRED EDUCATION: None
REQUIRED EXPERIENCEESSENTIAL MINIMUM EXPERIENCE: None
DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility
REQUIRED JOB SKILLS AND KNOWLEDGE- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
- Admission; Bed functions; Preparation for next day and discharge processes
- Anatomy (including terminology)
- Hospitals switchboard systems
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
- Patient admin programmes on the AS400 system
- ICD and CPT codes
- Medical Aid Schemes and the Private healthcare environment
- Workmans Compensation Act (WCA) processes; procedures and policies
- Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
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