technical sales rep electronics

7 days ago

Durban, KwaZulu-Natal, South Africa Futurelink Global Recruitment Full time
Technical Sales Representative

Our client based in Durban is looking for a Technical Sales Rep to join their team.

Main purpose of the role:

  • Selling products.
  • Meeting customers' needs.
  • Maintaining existing customer relationships.
  • Growing sales within the allocated area or region.
Duties & Responsibilities
  • Maximising sales and growing market share by presenting and selling the company's range of products, solutions, and services.
  • Ensuring that personal sales targets are met/exceeded.
  • Ongoing canvassing for sales prospects and identification of new customers.
  • Generating accurate quotations consistent with customer requirements.
  • Speedy closure of deals.
  • Ensuring customer needs are consistently understood and expectations met and managed.
  • Ensuring compliance with pricing and discount structures.
  • Working in conjunction with technical support/product specialists when appropriate.
  • Attending all sales meetings and related training.
  • Maintaining an up-to-date calendar.
  • Ensuring high levels of customer satisfaction and sound customer relationships.
  • Maintaining demonstration equipment in safe and good order.
  • Providing product demonstrations and assisting with marketing initiatives as required.
  • Providing product training when appropriate.

Technical Support:

  • Ensuring that the product or solution offered meets the customer's requirement.
  • Providing first line technical support and where necessary, facilitate advanced support from the technical department.

Market analysis:

  • Gathering and analysing market information and preparing related reports.
  • Generating reports per sales manager requirements.
  • Preparing periodic reports on market developments and business/sales opportunities.
  • Preparing and timeously submitting activity/call reports as required.

Customer Relations:

  • Ensuring that the customer is consistently treated as "King".
  • Developing lasting customer relationships through interpreting and managing their requirements.
  • Interacting continuously with customers to establish lasting customer relationships.
  • Ensuring customers are effectively informed of existing products and new products ready to go to market.
  • Ensuring that customer details are accurate and constantly updated on company sales database.
  • Ensuring that contracts between sales and customer are complete and fit for purpose.

Process Optimisation:

  • Personally contribute to a culture of continuous improvement with regard to sales processes with the focus on customer value-add and efficiency.
  • Ensuring that sales related documentation is accurate, correct, and complete.
Desired Experience & Qualification
  • Matric
  • Experience in a similar role
  • Experience in the electronics sector – advantageous
  • Proven track record in sales.
  • Valid drivers license & reliable personal vehicle
Interested?

Please note: shortlisted candidates will be contacted within 5 days for interview. If not contacted, please consider your application unsuccessful.

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