Retention Agent

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:Provide world-class customer service within a global contact center environment. This team's objective is to achieve first contact resolution whenever possible while delivering an elite experience to all TUCI customers and consumers.Use homegrown and industry support applications while complying with...

We have a great opportunity for seasoned Customer Care AgentsWe're a world-leading smart mobility tech company with over 1 million subscribers across 23 countries.Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered with the freedom to influence our products and technology.We are looking for seasoned Customer Care agents...

We Want YouDo you have a passion for designing and developing complex software systems?Do design patterns, software engineering principles and best practices excite you?We are looking for two experienced professional Software Architects.We need someone who will ensure that the overall architecture of a software application aligns with business goals and...

Job Title: Team Leader - Saves/New AcquisitionJob Summary:We are seeking an experienced Team Leader to oversee our Saves/New Acquisition team at Vodacom. The successful candidate will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key Responsibilities:Lead and manage a...

About the PositionThe Global Contact Center Agent role is a key position within our organization, requiring strong communication and problem-solving skills. As a representative of TransUnion, you will provide exceptional customer service and support to our clients, ensuring they receive the highest level of service and satisfaction.You will work in a...

Job OverviewThe Customer Service Team Lead position at Top Talent Professional Services requires a seasoned professional with a strong background in call centre management and customer service. The successful candidate will lead a team of call centre agents and team leaders, focusing on delivering exceptional customer experiences while meeting or exceeding...

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.About Our CompanyWork is play :) We make games, and we're passionate about it. We're a dev house which specializes in advanced, cutting edge online fun, a sentiment that is echoed in our environment and company culture. At Raging River's core is a...

Job DescriptionCustomer Service Agents at Sage are the heartbeat of our business, enhancing the customer experience, ensuring satisfaction and retention, building brand loyalty, and contributing to the company's success. In this hybrid office-based role, which requires a minimum of three days per week on-site at our Johannesburg office, you will provide...

Nedbank Wealth Cluster | Nedbank Insurance DivisionEmployment Equity Statement: Preference will be given to individuals from underrepresented group.Job FamilySales And ServicesCall Centre (Service)Manage OthersFAIS AffectedFAIS Affected - YesJob PurposeTo manage and lead call centre agents to enable them to achieve their deliverables in line with Nedbank...

We have an exciting opportunity for a seasoned Customer Care Agent to join our team at Cartrack.As a leading smart mobility tech company with over 1 million subscribers across 23 countries, we offer a collaborative and fast-growing work environment where teams are empowered to influence products and technology.The ideal candidate will be responsible for...

Nedbank Wealth Cluster | Nedbank Insurance Division">About the Role">Key AccountabilitiesLead call centre agents to achieve their deliverables aligned with Nedbank's strategy.Measure and ensure quality and productivity standards for call centre agents.Maintain relationships with clients and stakeholders by embodying Nedbank's values.Drive transformational...

Nedbank Wealth Cluster | Nedbank Insurance Division">Role Overview">Key ResponsibilitiesLead call centre agents in achieving their deliverables aligned with Nedbank's strategy.Measure quality and productivity standards for call centre agents and ensure service level agreements are met.Maintain relationships with clients and stakeholders by embodying...

Nedbank Wealth Cluster | Nedbank Insurance Division">Leadership Responsibilities">Job DescriptionLead call centre agents to achieve their deliverables aligned with Nedbank's strategy.Measure quality and productivity standards for call centre agents and ensure service level agreements are met.Maintain relationships with clients and stakeholders by embodying...

At Liberty, we employ more than 6,000 people across 7 businesses in 18 African countries.Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment, and health products.We continually seek to engage, develop, recognise, and reward the people...

About the RoleWe are seeking an experienced Inbound Call Centre Team Manager to lead our high-performing team. The ideal candidate will have a proven track record in implementing CRM systems and managing inbound call centres.Key Responsibilities:Lead and manage the inbound call centre team, ensuring high-quality customer interactions.Implement, optimize, and...

Salesworx is proud to partner with one of South Africa's premier private higher education institutions. We are currently seeking a Group Call Centre Manager who will be responsible for overseeing all aspects of call centre operations. The role involves ensuring optimal performance, fostering team development, and driving customer satisfaction while also...

Job OverviewKontak Recruitment is seeking a seasoned Customer Service Operations Lead to oversee our inbound call centre team. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer interactions.Key Responsibilities:Lead and manage the inbound call centre team, ensuring...

Be rewarded with this great opportunity. The Sales and Client Care Administrator will provide comprehensive administrative support to potential and existing Switch Telecom clients. The role requires exceptional organisational skills, client care experience, and experience with ticketing and CRM systems. The ideal candidate will have strong attention to...

Head of Conversion – Forex | South Africa (Relocation Available)Company Overview: Join a very large and well-established Forex group with a global presence.We are seeking an experienced Head of Conversion to lead our sales operations in South Africa. This is an exciting opportunity for a dynamic leader to drive performance, optimize conversion strategies,...

Call Centre Manager (JB5091)RandburgR35000 – R50000 per monthWe are seeking an experienced Call Centre Manager with a proven track record in implementing CRM systems and managing high-performing inbound call teams. This role requires a strong focus on customer service excellence, operational efficiency, and leveraging technology to enhance customer...