Collection Agents

Your Purpose....The purpose of this role is to recover outstanding membership fees in as little time as possible and preserving long-term relationships with the member.To collect the Virgin Active Way, collections agents must be polite and sensitive towards our members while also remaining committed to their purpose and persistence.Do the best work of your...

About the Billing Agent positionBilling Agent responsibilities are:Billing Agent | Duties and ResponsibilitiesProvide support to 1-grid Customer billing & collections related queries via e-mail, telephonically, and SMSDaily collections on overdue and delinquent accountsMeeting email, call targets and collections targetsComplying with business proceduresDebt...

Reporting to: High Balance Collections Team ManagerJob Purpose: As a High Balance Collections Agent, you will be responsible for the collection of debt in more complex cases. Your ability to think on your feet, build relationships and negotiate effectively will be critical to the success of your debt collection efforts.Location: Woodstock, Cape TownKey...

Reporting to : High Balance Collections Team ManagerJob Purpose : As a High Balance Collections Agent, you will be responsible for the collection of debt in more complex cases. Your ability to think on your feet, build relationships and negotiating effectively will be critical to the success of your debt collection efforts.Location : Woodstock, Cape TownKEY...

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking an experienced 1st Party Collections Agent to be responsible for...

Billing Agent | Duties and ResponsibilitiesProvide support to 1-grid Customer billing & collections related queries via e-mail, telephonically, and SMSDaily collections on overdue and delinquent accountsMeeting email, call targets and collections targetsComplying with business proceduresDebt collector managementCustomer account management:Updating Customer...

Key Responsibilities: Rehabilitate arrear customers by collecting outstanding instalment and arrears.Achieve monthly collection targetsAdvise of default consequences and optimal management of debtNegotiate monthly instalments and payment plansVerify & update customer informationEnsure minimum daily productivity requirements met ito number of customers...

About the Role:The Senior Collections Performance Manager will be responsible for managing the performance of our collections team, ensuring that all agents meet their targets and provide excellent customer service. This role requires a strong understanding of financial skills and the ability to manage conflict effectively.Main Responsibilities:Oversee the...

About this Job:We are seeking an experienced Credit and Collection Management Supervisor to join our team. In this role, you will be responsible for overseeing the credit and collection processes, ensuring that all agents operate within set parameters and adhere to company policies. The successful candidate will have a strong background in credit and...

WNS (Holdings) Limited (NYSE : WNS) is a leading Business Process Management (BPM) company.We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing,...

Key Responsibilities:- Proactively contact customers via telephone and in writing in order to drive collections- Work to agreed quality standards and agreed timescales- Responsible for managing complaints and ensuring compliance- Liaise with internal and external colleagues throughout the business and externally with customers- Dealing with customer queries...

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing,...

Get AI-powered advice on this job and more exclusive features.The responsibilities for the position are listed, but not limited to the below:Ensure daily "new matter" files and payment files are uploaded into Excalibur.Create and Load Campaigns on Excalibur for agents to work on.Create "Books" on Excalibur for Collectors to work on.Prioritize early stage...

At MCI, LC, we strive to deliver exceptional experiences and drive optimal performance for our clients. We are seeking an experienced First Party Collections Agent to join our team.Job OverviewThis role involves contacting customers to collect overdue payments on accounts while maintaining a high level of customer service. The ideal candidate will have...

Job Purpose : To negotiate with arrears account customers to maximise debt recovery and profitability.Reporting to : Team ManagerKey Performance AreasCollections & Productivity Management: Meeting set collections targets and full understanding of the relevant products.Quality & Compliance Management: Applying laws, policies, and procedures during the...

Job DescriptionThis role is responsible for leading a team of collections specialists and overseeing the successful execution of collection projects. The ideal candidate will have extensive experience in supervising high-performing teams, implementing effective collection strategies, and providing coaching to improve agent productivity.Key...

As a First Party Collections Agent at MCI, LC, you will be responsible for collecting overdue payments from customers while providing top-notch customer service. This role requires a unique blend of communication skills, analytical thinking, and problem-solving abilities.Primary Responsibilities:Make outbound collection calls to customers with past due...

Job DescriptionBilling Agent position at 1-grid South AfricaAbout the JobThis role is responsible for providing support to customers with billing & collections related queries via email, phone calls, and SMS. The ideal candidate will have excellent verbal and written communication skills, strong administrative skills, and the ability to multitask.Collection...

Customer Service Agent  Requirements:MatricCollections experience Customer service experienceCall centre experience Would need to travel to work everyday (office-based job)NB: Disabled candidates would be given first preference

Key Responsibilities:Manage and assist with collection projectsImplement appropriate collection strategies and campaignsLoad campaigns; send emails/sms's, monitor productivity and provide daily statsConduct call audits and provide coachingConduct High Risk calls/queries and escalate to the relevant departmentsCompile, analyze and submit reports to...