Sales Consultant

1 week ago


Port Elizabeth, Eastern Cape, South Africa Complement Recruitment Full time

Complement Recruitment are recruiting for a Sales Consultant based in Port Elizabeth, Gqeberha, Eastern Cape. You will be responsible for day-to-day support to retail stores, attend to queries and complaints from the stores and customers. This position is also responsible for hands-on training and knowledge sharing with all sales staff in group as well as independent stores. Drive sales growth in the business through the growth of our current customer base.

Minimum Requirements Qualifications And Skills

  • Proven experience in a retail sales environment.
  • Sound knowledge of adhesive industry or powder-ash based products will be an advantage.
  • Must be in possession of a valid driving licence.
  • This position will require extensive traveling to visit retail stores daily.
  • Proficient in all Microsoft Office applications.
  • The ability to multitask.
  • A pro-active person, with the ability to drive goals and targets.
  • Be willing to work overtime when required.
  • Honest and Reliable.
  • Ability to work under pressure and maintain personal control.

Duties :

  • Manage relationships with key customers.
  • Grow the customer base outside of group stores.
  • Daily interaction with current customer base.
  • Perform market analysis and gather competitor information.
  • Compile weekly and monthly feedback reports.
  • Provide hands-on training to group and independent sales personnel.
  • Provide technical support to retail stores, advise with product suitability and applications.
  • Drive to upsell products and improve sales basket.
  • Attend to customer complaints and perform root cause analysis on complaints / failures.
  • Provide detailed report on analysis complaints and failures to factory quality team.
  • Maintain good relationships with internal processes.
  • Be presentable and professional at all times.
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