Technician - Food Service Equipment
3 days ago
We are seeking a skilled Technician to support the repairs and maintenance of food service and catering equipment for our valued clients.
This role involves delivering high-quality repairs and maintenance services to ensure the optimal functionality of food service and catering equipment.
Our Ideal Candidate:
- An independent and proactive worker with strong problem-solving abilities
- An experienced technician with excellent organisational skills and a focus on quality
- A person who will positively impact the customer experience through exceptional repair and maintenance services
- A loyal, dedicated individual eager to grow with our brand
Key Responsibilities:
General Responsibilities
- Listen to customer concerns and clearly communicate all job-related matters
- Attend to emergency calls regarding equipment repair issues
- Collaborate with other maintenance workers, company officials, and staff to find effective solutions to repair or maintenance problems
- Diagnose technical faults on-site (primarily at our premises, but also remotely or at client sites)
- Provide on-site repairs, maintenance, and installations for various commercial catering and food service equipment
- Read and interpret wiring diagrams and follow operation and installation manuals
- Perform periodic inspections, cleaning, and servicing of equipment
- Prioritise the repair queue to ensure efficient service delivery
- Maintain client service logs for equipment repairs and updates
- Adhere to occupational health and safety standards during repairs
- Document service calls, travel logs, and any emergency after-hours repair work
- Report to the Technical Manager on all ongoing and completed repair tasks
- Qualification as a Refrigeration Technician is advantageous
- Minimum N3 in Electrical Engineering
- At least 3-5 years of workshop/repair experience
- Knowledge and experience within the food service and catering equipment industry
- Strong administration and computer skills (Email, Word, Excel)
- Valid South African driver's license
- Strong planning and organisational skills
- Excellent verbal and written communication skills
- Superior problem-solving and fault-finding abilities
- Highly organised with excellent attention to detail
- Professionalism in all interactions
- A willingness to learn and grow in the role
- Mid-Senior level
- Full-time
- Industries
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