Systems Administrator

2 weeks ago


Cape Town, Western Cape, South Africa Pure Good Food Pty Full time
There is no love more sincere
than the love of food.

As a leading health-focused catering company, we are dedicated to crafting culinary experiences that elevate both body and mind.

We are looking for a tech-savvy, solutions-driven Systems Administrator to manage and optimize the digital systems that power our catering operations across seven kitchens. This role is perfect for someone who thrives in fast-paced environments, enjoys problem-solving, and has a keen eye for process improvement. You will be responsible for setup, training, and troubleshooting across our custom-built ordering app, task management system, point-of-sale backend, and stock management processes.

Key Responsibilities:
  1. Online Ordering Platform Management
    - Full setup, training, and troubleshooting for our custom-built, white-labeled app
    - Liaise with developers to ensure smooth functionality and implement improvements
    - Manage user access, permissions, and operational workflows
  2. Task & Workflow Systems
    - Maintain and optimize ClickUp and Google Suite workflows for operational efficiency
    - Work closely with our Digital Architect to improve processes and system integration
    - Support staff in adopting digital tools and ensuring proper use
  3. Point of Sale & Stock Management
    - Oversee POS system and stock management backend
    - Coordinate with the service provider for system updates, training, and troubleshooting
    - Ensure data accuracy in stock management systems and provide outputs to relevant managers.
  4. Documentation & Process Improvement
    - Maintain and create Standard Operating Procedures (SOPs) for system-related processes
    - Identify inefficiencies and propose new technology solutions to enhance operations
    - Stay ahead of emerging tech trends in hospitality and operations
Required Skills & Qualifications:
  • Strong problem-solving and troubleshooting skills
  • Ability to analyze workflows and recommend system improvements
  • Experience with digital tools (ClickUp, Google Suite, POS systems, or similar)
  • Strong communication and collaboration skills
  • Comfortable working in fast-paced, operational environments
  • Driver's license and own car (required for occasional site visits) Based in Cape Town
Bonus:
  • Experience with hospitality, catering, or inventory systems
  • Background in process automation or software integrations
  • Culinary knowledge (not required but a nice-to-have)
What We Offer:
  • A dynamic, growing company in the health and wellness food space
  • Daily meals included in your package
  • Opportunity for hybrid work once the role is established
  • A chance to drive innovation and make a meaningful impact on operations
  • Strong growth potential
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