Legal & Collections Manager (Maternity Cover)

DP World City of Johannesburg, Gauteng, South Africa. The Healthcare business of DP World continues to grow and expand at a rapid pace.

The marketplace and our clients are looking for value and innovation in their partnership ambitions to ensure continued success and investment in the SSA region.

This role plays a pivotal part in ensuring the capabilities we can provide and demonstrate are continuously enhanced and offer a unique or differentiating impact in the market.

Crucially, the importance of reporting and trend analysis is key to ensuring the internal customers and leadership have full visibility of the healthcare segment, that the tools and systems utilised are accurately reflecting the reality of the business, and that investment options are supported by detailed project and action plans. As the business adapts and changes over the next 2 years, this role is pivotal in managing the transformation.

The role will help identify opportunities to manage the risk aspects between generics and originator companies such that each business is best suited to adopt and drive partnerships along a generic portfolio, while delivering agreed margins for the business. The person will evaluate the "make-up" of each business and look for new channels or categories to expand into that helps to diversify each business as well as our Healthcare business overall, including new principals in animal health, surgical equipment, medical devices, consumer health and medical consumables. Additionally, this role is also seen as a central contact point within healthcare to oversee commercial opportunities that are highlighted from regional or Commercial Ops teams.

The role interfaces with senior executives within DP World Logistics pillar to provide feedback on the Healthcare pipeline and provide guidance on the appropriate principals to engage. Lastly, the success of this role is very dependent on a strong line of communication; with internal stakeholders for alignment, but also importantly, with the business MD's and commercial teams, to ensure there is a combined and common effort and execution on strategies is well managed and performed.

1. Projects Generics Strategy: Ensure the Healthcare business is fit for purpose in supporting the SSA healthcare sector. Manage the adoption of a high-quality generic portfolio, including its overall composition and plan a 3–5-year launch process.
2. Pharmacy Engagement: Develop and execute a strong value proposition for pharmacy across SSA that places MA Healthcare as the preferred partner in this segment. Utilise key levers such as education, loyalty, commercial partnerships and incentives to build long lasting relationships. Support this through advocacy and advisory board meetings that elevates key individuals and allows for joint business process planning.
3. Ad-hoc projects: Manage the evaluation of ad-hoc projects or requests and how they align with the overall healthcare strategy. If viable, build out the potential plan and action points and work with team members to implement.
4. Business Transformation: Lead and guide the transformation agenda of the Healthcare business on 3 key aspects: the move to a stronger generic contribution by business which de-risks reliance on originator principals, but also prepares the business to meet the growing demand for generics; category expansion of each business into newer areas such as animal health, surgical & devices; evolving the promotional model of the business that includes digital aspects (knowledge Lab and digital promotion tools) but also strengthening our partnership with the pharmacy channel through engagement platforms and loyalty programmes, driving a unique advantage through partnerships and co-operation.
5. Data & Information: Responsible for managing and improving the data metrics of the Healthcare business as reported in MDS and Power BI, such that reports and internal trending are accurate and reflect the position of the Healthcare business.
6. Category Expansion: Work in conjunction with each business MD to understand the current make-up of their business (Pharmaceutical, consumer, surgical, animal etc.) and look for opportunities to de-risk / accelerate each business through market research on new categories, developing trends in new segments and alignment between businesses for joined up commercial activity.

A tertiary qualification in Life Sciences, Sales, Marketing or Business.

1. 10+ years in pharmaceutical or related healthcare organisations, with proven track record in healthcare in Sub-Saharan Africa, who has been or has the potential to be a General Manager in this type of business.
2. Has worked with multiple data sources to build strong business plans across multiple markets.
3. Advanced proficiency in MS Office Suite.
4. Exceptional presentation and communication skills.
5. Excellent planning, organizational and problem-solving skills.
6. Ability to engage, collaborate and influence at all organizational and management levels.
7. Ability to manage complex projects and multi-task.
8. Commercial thinking.
9. Self-confident, self-managed and results driven.
10. Adapting and responding to change.
11. Persuading and influencing.
12. Coping with pressures and setbacks.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than , employees from nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation.

From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential.

We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

Seniority level: Director

Employment type: Full-time

Job function: Project Management

Industries: Transportation, Logistics, Supply Chain and Storage