Debt Reciew Sales Consultant

4 days ago


Cape Town, Western Cape, South Africa University of Fort Hare Full time

The Debt Review Sales Consultant is responsible for identifying and engaging potential clients who require debt review assistance. The consultant will educate clients on debt review solutions, assess their financial situation, and guide them through the application process to ensure compliance with the National Credit Act (NCA).

Key Responsibilities:

  • Contact potential clients via outbound and inbound calls to introduce and explain debt review services.
  • Assess clients' financial situations to determine their eligibility for debt review.
  • Provide expert advice on debt review solutions, ensuring compliance with the NCA and company policies.
  • Accurately complete and process client applications, ensuring all required documentation (Idocs) is collected and verified.
  • Maintain in-depth knowledge of Idocs and its role in processing debt review applications.
  • Meet and exceed sales targets while maintaining a high level of customer satisfaction.
  • Handle objections professionally and effectively convert leads into successful clients.
  • Work collaboratively with internal departments, including legal and after-sales support, to ensure seamless client onboarding.
  • Maintain detailed and accurate records of client interactions and sales activities on the CRM system.
  • Stay updated on industry regulations, debt review processes, and best practices.
Minimum Requirements:
  • Minimum of 1 year in a debt review sales or advisory role or at least 1 year in a high-volume sales.
  • Strong understanding of Idocs, its functionalities, and its role in processing debt review applications.
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