Supervisor: Facilities Management
4 days ago
Financial Intelligence Centre -> Corporate Services -> Finance -> Facilities Management
Job Type: Permanent
Education: National Diploma / Higher Diploma or equivalent
Location: [Location not specified]
Travel: 10 - 20%
Desired Race: African, Coloured
Desired Gender: Female, Male
Closing Date: 28/3/2025
JOB PURPOSE:
To supervise the provision of reception, cleaning, mailing, printing, administration services and other relevant outsourcing services for facilities management.
KEY PERFORMANCE AREAS:
- Develop, implement and maintain relevant policies and procedures required for administration and office support.
- Supervise the day-to-day provision of support services related to reception, cleaning, catering, courier, and boardroom management.
- Assist with the development of the specifications and service level agreements for soft services, refreshment / office supply supplies and courier services.
- Monitor contracts with service providers and ensure compliance to service level agreements.
- Order and issue refreshment/office supplies and maintain appropriate stock levels.
- Ensure that the receptionist and/or switchboard operator supports a sound corporate image for the FIC.
- Ensure that an efficient delivery/driver service is provided for the FIC.
- Parking management, including parking space allocation and control.
- Prepare reports, submissions and correspondence on behalf of the Facilities Management function.
- Build and maintain relationships with end-users.
- Provide feedback to all relevant stakeholders on the provision of service.
- Perform general administrative duties.
- Ensure compliance with the Occupational, Health and Safety Act of 1993 (OHSACT).
- Manage other general Facilities Management duties as required.
- Contribute to the development of facilities management policies, systems, practices within best practice, industry standards and applicable legislation.
- Monitor hard service and report any defects timely.
SUPERVISION OF SUBORDINATES:
- Coaches and counsels subordinates.
- Provides the team with technical guidance.
- Reviews and signs off work executed by team members and ensures it conforms to policies, procedures and legislative requirements.
- Prioritizes and allocates work to the team.
- Actively manages performance.
- Reports on team progress against set objectives and standards.
- Ensures implementation of learning and development interventions for the team.
- Ensures compliance with codes of conduct, policies and procedures and legislative requirements.
EDUCATION, SKILLS AND EXPERIENCE:
- Diploma in Facilities Management or any related qualification.
- Minimum five (5) years' experience in a similar position of Facilities Management.
- Minimum three (3) years' experience in supervision of employees and outsource services.
- Proficient in MS Office package.
- Valid code 08 driver's license.
- Ability to work under pressure.
- Ability to interact with individuals at all levels of operations.
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