Lead Generation Specialist South Coast Durban

1 week ago

Durban, KwaZulu-Natal, South Africa KTOB Solutions Full time

This is not a remote position

Location : Durban South Coast KwaZulu Natal (ONLY)

Position Overview :

The Lead Generation Specialist is responsible for proactively identifying and engaging potential customers in designated communities to generate interest in our fibre internet services. This role involves direct face-to-face interaction with residents through door-to-door outreach requiring strong communication skills and a customer-centric approach. The Lead Generation Specialist will report to a team leader and play a crucial role in creating leads for our internal sales team to convert. Own transport is essential.

Key Roles and Responsibilities :

  1. Door-to-Door Outreach : Engage with residents in assigned communities to introduce and generate interest in our fiber internet services clearly communicating the benefits and features.
  2. Targeted Coverage : Follow designated routes to maximize community outreach and identify potential customers.
  3. Customer Education : Provide valuable information about the advantages of fiber internet addressing any questions or concerns from potential customers.
  4. Lead Reporting : Accurately report and document potential customer details, feedback, and market insights after each shift.
  5. Flexible Working Hours : Work between 15:00 and 19:00 from Monday to Friday and between 08:00 and 12:00 on Saturdays.
  6. Positive Impressions : Build positive relationships with potential customers leaving a favorable impression of our company.

Qualifications and Skills :

  • Strong communication and interpersonal skills
  • Self-motivated with the ability to work independently
  • Ability to walk for extended periods and navigate designated routes
  • Experience in sales or customer service is a plus
  • Dependable and punctual
  • Own transport is essential

Reporting Structure :

The Lead Generation Specialist will report to a designated Team Leader receiving guidance, support, and performance feedback.

Benefits

  • Competitive Earnings : Enjoy the best commission structure in the market with strong incentives for generating high-quality leads.
  • Flexible Hours : Benefit from flexible working hours with shifts that accommodate your schedule.
  • Professional Training : Access training and development opportunities to enhance your skills and career growth.
  • Community Engagement : Make a meaningful impact by connecting residents with high-speed fibre internet services.
  • Supportive Environment : Work within a supportive team under the guidance of experienced Team Leaders and Project Coordinators.
  • Career Advancement : Explore opportunities for career growth within the company and personal development.

Job Type : Part-time

Pay : From R3,000.00 per month

Expected hours : No less than 20 per week

Application Deadline : 12/01/2025

Requirements for role : Minimum of two years of previous outbound dialing experience in telesales or customer service is required. Matric needed. Full Fibre Internet Connection of 20mbps or more. No criminal record. Experience with outbound CRM systems is essential. A track record of meeting or exceeding targets previously required. Work from home setup essential. Headset and working video camera essential for team meetings. UPS / Inverter required for Loadshedding. Afrikaans is essential.

Key Skills : Sales Experience, Door-to-Door Experience, B2B Sales, Time Management, Marketing, Cold Calling, Salesforce, Inside Sales, Telemarketing, Customer relationship management, CRM Software, Lead Generation.

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary : R3,000 - R3,000

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