Fraud Agent

Assist in reducing the business' exposure to fraud.Key Performance AreasInvestigations / reducing riskReview orders to identify potential risk to the businessMake contact with the customer and ensure that the correct person receives their orderInvestigate disputed transactions according to timelines.The ability to review KYC documents to identify whether...

Key ResponsibilitiesLead and manage a team of fraud agents to ensure achievement of key performance indicators (KPIs) and quality standards.Develop and implement effective strategies to improve fraud management, reduction, and avoidance.Mentor and coach team members to enhance their skills and knowledge, promoting a culture of continuous learning and...

About the RoleThis leadership position offers an exciting opportunity to lead a high-performing team of fraud agents, driving business outcomes and ensuring the delivery of key performance targets. As a Fraud Team Leader, you will be responsible for guiding and motivating your team to achieve operational excellence and deliver exceptional results.

About the RoleThe Fraud Agent will play a critical role in analyzing data to identify suspicious transactions, investigating suspicious transactions to identify potential fraud, and trend analysis based on investigation outcomes. This individual will also investigate disputed transactions/accounts, identify syndicates based on transactional data, obtain...

FinChoice City of Cape Town, Western Cape, South AfricaTalent Acquisition | Bulk Recruitment | Employer Branding | FinTech | Audit | Management ConsultingWe are an innovative, consumer-facing fintech specialising in providing fast loans, affordable insurance products and value-added services to our rapidly growing customer base. We are obsessed with customer...

We are HomeChoice Holdings Limited, a leading provider of home and living solutions. We are seeking a talented Fraud Agent to join our team and contribute to our mission of creating a safe and secure environment for all stakeholders.Job Overview:This role is perfect for individuals who are passionate about risk management and have a strong desire to make a...

HomeChoice Holdings Limited is seeking a highly motivated Fraud Agent to assist in reducing the business' exposure to fraud. This role is ideal for individuals with a passion for risk management and a strong desire to make a meaningful contribution to our organization.Responsibilities:Review orders to identify potential risk to the business.Make contact with...

Bullfinch Recruitment seeks a seasoned Quality Assurance Specialist to spearhead the implementation of quality initiatives. You will drive process optimization, foster collaboration among teams, and develop effective training programs to uphold exceptional standards.About the Job:This position offers an exceptional opportunity to work alongside a talented...

Role OverviewWe are looking for a skilled Gaming Quality Control Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our gaming experiences.Key ResponsibilitiesEvaluate Performance IndicatorsDevelop and implement metrics to measure agent performance.Monitor and...

We have partnered with B2Spin who are on the lookout for a Quality Assurance Specialist to join their team in South AfricaAbout B2Spin :We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of...

We are Patrianna, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not...

Patrianna is a rapidly expanding product development company with a global presence. Our dynamic team is comprised of driven, ambitious individuals who are committed to elevating business functions with expertise, adaptability, and a passion for continuous growth.Job OverviewThe QA Specialist plays a critical role in ensuring consistent exceptional service...

Patrianna is a rapidly expanding product development company headquartered in Gibraltar, with a dynamic team spanning the globe. We are on the lookout for exceptional talent—driven, ambitious individuals who are ready to elevate business functions with expertise, adaptability, and a passion for continuous growth.Role Overview:The QA Specialist is an...

Join to apply for the Lead Developer role at Network International.About The TeamThe team consists of five to seven developers that report to a team leader, focused on the processing of various payment methods within our stable of products.Job DescriptionSenior Java / Go Developer. We follow a hybrid Agile framework, with frequent collaboration between...

To manage the daily activities and driving the performance of a team of Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision.Job DescriptionTo manage the daily activities and driving the performance...

Key Accountabilities/ Principle Responsibilities  Ensure that all station staff carry out and perform their duties strictly in accordance with the contract's Quality Management System encompassing: ·       The Clients Rules·       Customer Relations·       Cash Management Procedures·       Passenger Management...

Key Accountabilities / Principle ResponsibilitiesEnsure that all station staff carry out and perform their duties strictly in accordance with the contract's Quality Management System encompassing:The Clients RulesCustomer RelationsCash Management ProceduresPassenger Management ProceduresSecurity ProceduresCleaning ProceduresHealth and Safety...

To manage the daily activities and driving the performance of a team of Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision.Job DescriptionTo manage the daily activities and driving the performance...

To manage the daily activities and driving the performance of a team of Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision.Job DescriptionTo manage the daily activities and driving the performance...

Key ResponsibilitiesJOB DESCRIPTIONMeet store acquisition targets for subscriptions across TFG storesAgree targets with VAS Ops and business across all available sales mechanisms (Point of Sale and digital platforms) within TFG storesCommunicate targets to media product managers for budget purposes and to VAS Ops for Profit Allocation alignmentAchieve store...