Chief Operations Officer

2 days ago

East London, Eastern Cape, South Africa KNM HR & Payroll Services Full time
Chief Operations Officer

KNM HR & Payroll Services East London, South Africa Metropolitan Area

Overview

This Chief Operating Officer will be based in the Eastern Cape and will be responsible for the smooth operations of a components manufacturing plant within Africa. The position reports into the Chief Executive Officer. The Chief Operating Officer will be required to travel regularly.

Direct Reports:

  • IT Manager
  • Production Manager
  • QA Manager
  • Supply Chain and Purchasing Manager
  • Marketing and Sales Manager
  • Human Resources
  • Logistics Manager
  • Finance

Compliance:

  • Comply with the company policies and procedures
  • Follow the Health, Safety and Environmental regulations
  • Drive values
  • Ensure compliance with all statutory requirements including ISO requirements, audits, finance, and accounting management requirements.
  • Drive good governance and compliance within the operations in all business aspects

Operational Excellence:

  • Budgeting and optimisation - review and submit annual budgets and proposals
  • Manage and report on cost of sales budget
  • Attend and present at Board meetings as a non-voting member
  • Drive quality of services and execute budget
  • Provide guidance on the roadmap e.g. production efficiency, QA, projects etc.
  • Business plan/case review assess and validate with the CEO
  • Review and approve the CAPEX in alignment with the budget and cash flow
  • Provide monthly reports on business progress, procurement performance, projects and risks assessments
  • Work closely with the BU teams to define, monitor KPIs on turnover, TAT etc.
  • Set up key indicators and dashboards to measure the performance of the actions carried out in this area (budget, performance indicators, etc.).
  • Analyse indicators, identify, and share malfunctions, provide solutions and reporting to internal customers and management.
  • Maintain strong relationships with key stakeholders to ensure trust and satisfaction services

Project Management:

  • Manage operational projects in their entirety, from budgeting to delivery
  • Allocate the right resources to each project to maximise efficiency, costs, and quality of service
  • Monitor the performance of the projects versus budget during the deployment, and up to the end of each project
  • Maintain the agreed timelines as per the project management schedule
  • Lead large supply chain and procurement projects, including the design and deployment of new supply chain and procurement systems and services
  • For each project, communicate to the steering committee with all milestones, achievements, delays, and costs evolution

Technology & Innovation:

  • Lead initiatives to implement advanced production technologies and automation systems, ensuring global consistency in service delivery
  • Oversee the integration and management of the plants information systems and data analytics tools for operational reporting and decision-making
  • Ensure the adoption of innovative testing technologies and services to maintain the company's competitive edge

Procurement:

  • Analyzing business requirements by partnering with key stakeholders across the organization to develop solutions for supply chain and procurement needs.
  • Identifying and acting on opportunities to improve and update Supply Chain and Procurement systems
  • Help define Supply Chain and Procurement strategy, architecture, and processes
  • Contribute to the sourcing of new suppliers with local and global purchasing and operational teams by expressing an opinion on procurement performance
  • Set up with selected suppliers a sourcing plan based on the constraints expressed by internal customers

Supply Chain and Logistics:

  • Oversee the global supply chain for manufacturing equipment, consumables, and reagents, ensuring timely procurement and distribution
  • Work with global and local vendors to optimize supply agreements and maintain equipment, adhering to high standards of quality and cost-effectiveness
  • Implement systems for managing inventory, logistics, and vendor relationships.
  • Responsible for compliance with national and international regulations regarding the transport of materials
  • Participate in the implementation of a logistics route optimization management tool (picking transport)
  • Plan and coordinate the transport of products or goods (stock management, coherent organization of flows, shipment management)
  • Ensure that regulatory obligations are properly understood and applied
  • Implementation of tools on the logistics, transport, and supply side
  • Active role in the implementation of electronic procurement tools (automation and implementation of procurement function processes)
  • Follow-up of supply, transport, and logistics operations
  • Monitor performance of supply chain and procurement systems to determine cost and productivity levels, and to make recommendations for improving the supply chain and procurement organization
  • Assess vendors and proposals

Strategic Planning & Global Expansion:

  • Collaborate with the executive team to create and execute the operational strategy for global growth, including the expansion into new markets
  • Analyze international market trends and develop strategies to enhance the competitive position of the company.
  • Ensure efficient resource allocation across multiple functions, balancing cost control with service delivery

Human Resource:

  • Conduct and complete the Performance Appraisals for your direct reports
  • Ensure time and attendance in strict accordance with the company policies
  • Review and approve annual salary reviews and bonus reviews as per approved budget for the region
  • Assist with the recruitment of direct line reports
  • Ensure training is conducted for new staff and coach and mentor direct reports
  • Ensure that all company policies are being implemented, adhered to, and appropriate disciplinary measures instituted against violations of such policies
  • Dissemination of information and general communication
  • Employee Separation (Termination/Redundancy) – review exit interviews and make recommendations for improvement

EDUCATION & QUALIFICATIONS:

  • Education: Master's degree information technology, business administration, or a related field
  • Experience: 8-10 years of experience in manufacturing operations, with at least 5 years in a senior leadership role overseeing operations
  • International Experience: Proven track record in managing cross-border operations, including understanding of various regulatory frameworks and cultural nuances
  • Regulatory Knowledge: In-depth knowledge of global manufacturing standards, and country-specific regulations
  • Financial Expertise: Strong experience in budgeting, financial planning, and cost control for operations
  • Leadership Skills: Demonstrated ability to lead large, diverse teams across multiple functions and work collaboratively
Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Management and Manufacturing
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