Property Specialist East London, South Africa

7 days ago


East London, Eastern Cape, South Africa Profile Data Full time

Property Administrator

Well established company is looking for an experienced Property Administrator who will be responsible for supervising and planning the billing and collections operations.

The successful candidate will be key in establishing and maintaining effective and cooperative working relationships with customers, facility managers, and property operation teams. In addition to maintaining oversight on the clerical team, the prospective candidate will also be responsible for their own portfolio of buildings, administration of which will encompass the full property administrative function from lease onboarding to accounts payable and cash book reconciliation.

This position is highly visible and requires a strong leader with the ability to prioritise, plan, and supervise the clerical team.

Qualifications:
  1. Grade 12
  2. Relevant diploma in property management field advantageous
  3. 2-3 years in a similar role (with strong supervisor experience)
  4. Property industry and utilities understanding essential
  5. Experience in customer service
  6. SAGE / MDA experience advantageous
  7. Ability to work as part of a team
  8. Friendly, helpful, and service-oriented
  9. Excellent communication skills, written and verbal
  10. Planning, organizing and time management
  11. Deadline driven and achievement oriented
  12. Ability to work under pressure to tight deadlines
  13. Problem-solving and critical thinking
Responsibilities:
  1. Ensure efficient leasing administration, effective tenant billing and collections, excellent customer service, and provide accurate management reports.
  2. Property administration for own portfolio: Leasing administration, billing and receipts/refunds
  3. Accounts payable/receivable (debtors and creditors) and cash book reconciliations
  4. Oversee and streamline billing processes
  5. Ensure month-end closing of the billing group functions
  6. Maintain and implement quality assurance for all processes
  7. Respond and mitigate billing escalations
  8. Upload tenant charges into MDA and reconcile to the accounting system
  9. Assist with ensuring invoices are delivered to customers accurately and in a timely manner
  10. Ensure invoices are uploaded to third party bill systems on time and accurately
  11. Observe and adhere to established processes, procedures, policies, and guidelines
  12. Team building and training
  13. Assist with AR related special projects as necessary
  14. Weekly and monthly ledger reconciliations, aging review and reporting to direct supervisor
  15. Review monthly delinquency notifications to revenue team
  16. Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due
  17. Provide excellent & considerate customer service to external and internal customers
  18. Meet defined department goals and collection metrics
  19. Provide weekly/monthly detailed collection status to management

Should you wish to apply please email your CV through to Erin Bentz at (Email Disabled). Only shortlisted candidates will be contacted.

Should you not receive a response within 14 days please consider your application unsuccessful.

We will keep your CV on our database for any other relevant roles that may arise.

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