Operations Manager

4 days ago

Pretoria, Gauteng, South Africa Excelleratejhi Full time

Join to apply for the Operations Manager role at Excellerate JHI.

Who We Are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high-performance solutions for our clients.

We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets.

Our dedication to quality and excellence sets us apart in the industry.

Why choose us

Be part of a forward-thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth.

At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About The Role

We are seeking an Operations Manager to oversee a cluster of buildings within our client portfolio. The ideal candidate will possess strong leadership skills, excellent organisational abilities, and a proven track record in property management operations.

This role requires effective communication with tenants, mechanical, maintenance, tenant installations, preparation and management of an annual budget, inspections, management of Service Providers and Contractors, day-to-day activities within the Centre, dealing with customers / shoppers to the Centre, and understanding how all these aspects fit together for successful Centre management.

What You Will Bring

  1. Minimum Grade 12 qualification
  2. Between 3 – 5 years of relevant experience in Facilities or Operations Management
  3. Electrical, mechanical, or construction background, as well as technical skills
  4. Experience in overseeing daily operations and coordinating team efforts
  5. Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA
  6. Awareness and implementation of quality standards
  7. Basic contract management abilities
  8. Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers
  9. Working knowledge and understanding of lease conditions
  10. Administration principles and reporting expertise
  11. Understanding of cost budgeting and control
  12. Working knowledge of statutory requirements, including the Occupational Health and Safety Act
  13. Excellent communication skills (verbal and written)
  14. Proficiency in basic numeracy skills

What You Will Be Doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include:

  1. Check registers of cleaning & security on a daily basis – sign off and report in writing immediately if not complying
  2. Check and sign off OB Book on a daily basis
  3. Daily walk-around inspection in the morning and before leaving at night
  4. Daily inspection of all the service passages – suggest a formal format – to be done by Site supervisor and signed off by Operations Manager
  5. Generate purchase orders once Approval Form has been approved
  6. Keep all signed off Approval Forms for auditing purposes
  7. Sign off GRN once work has been completed
  8. Do regular inspections of tenants' storage areas to ensure stacking levels are in order
  9. Manage expenses as per the approved budget – no deviations unless approved
  10. Ensure that all contractors that work on site have signed in at the Security Control room
  11. Manage and ensure that updates of CCTV footage are done if and when required
  12. Obtain 1st Aid training
  13. Manage budget expenses vs. actual expenses – determine and plan items per month as per the approved budget
  14. Manage proposed projects per annum as per the approved budget
  15. Ensure all contractors on site adhere to OSH ACT Regulations when working in the common areas
  16. Manage Tenant Installations in terms of OSH ACT Regulations even if tenant is conducting the Tenant installation
  17. Arrange for Gutter inspections
  18. Emergency Evacuation Simulation
  19. Take on and take back inspections if and when required
  20. Assist with tender information when required

If you are ready to take the next step in your career and make a significant impact in property management, we encourage you to apply for the Operations Manager position. Bring your expertise in facilities management, budgeting, and tenant relations to our dynamic team.

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing

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