Business Development Support Consultant
3 weeks ago
Date: 4 Mar 2025
Location: Tygervalley, Western Cape, ZA
Who are we?
Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.
To be responsible for providing support and assistance to the Business Development Manager (BDM) with developing and/or increasing Glacier Partners Absa's market share of retail investment business by delivering on the business strategy.
Key Outcomes
The following outcomes will be expected to be achieved by the Business Development Support Consultant:
- Training Intermediaries support staff on the Glacier Partners Absa's Product range, administration processes and tools
- Identify training needs to educate and empower the Intermediary Assistants and support staff.
- Drive Digital engagement and adoption with Intermediaries and their support staff.
- Building relationships with Intermediaries and support staff
- Co-ordinate BDM's Conflict of Interest register
- Take the Lead to drive marketing campaigns and themes
- Co-ordinate and manage training functions/events
- Assisting the Business Development Manager in servicing Intermediaries in the process of reaching monthly inflow targets on the GPA Product range.
- Manage and track progress of all business instructions submitted including liaising with the Client Services teams to assist with administration of cases. Supplying ongoing feedback to the BDM team.
- Assisting with GPA proposals, quotations, and tools
- Draw and interpret Business Intelligence reports to identify areas of opportunity and improvement
- Attending to office administration (preparing documentation, overall smooth flow of day-to-day tasks)
- Attending to general day-to-day tasks associated with supporting the Business Development Manager when dealing with clients and intermediaries
- Telephone enquiries and written communication
- Assisting clients/intermediaries with all queries
- Distribution of marketing materials (application forms, brochures)
- Managing the BDM's Intermediaries Database
- Work closely with BDM's in the team to communicate about panels and distribute tasks accordingly to maximize productivity and know where pressure points are to be addressed.
Qualifications and experience
- Relevant B Degree preferable
- Valid Driver's License and own reliable vehicle
- Knowledge of economic principles, environment and investment products
- Cultivates innovation
- Drive results
- Analytical thinking and Problem Solving
- Planning and Organising
- Communication and presentation skills (written & verbal)
Attributes
- Positive, enthusiastic attitude
- Teamwork
- Ability to thrive under pressure
- Honesty, integrity and respect
- Ability to adapt to change
Grade 12 or Diploma with 3 to 4 years related experience.
Knowledge and SkillsGeneral Administrative Practices
Risk, debt, MI and budgeting
Logistical and events/meeting co-ordination
Client relationship management
Personal AttributesInterpersonal savvy - Contributing independently
Decision quality - Contributing independently
Action orientated - Contributing independently
Optimises work processes - Contributing independently
Build a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.
Core CompetenciesCultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently
Collaborates - Contributing independently
Being resilient - Contributing independently
Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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