Social Media Manager

5 days ago

Port Elizabeth, Eastern Cape, South Africa Innova | The Creative Techs Full time

Innova | The Creative Techs is a leading Digital Marketing and Web Development agency based in Port Elizabeth. We are looking for an experienced Social Media Manager with a minimum of 3 years' experience to join our team. You will be responsible for managing multiple client accounts and developing data-driven strategies that align with clients' digital goals and objectives. You will collaborate closely with our design, web, SEO, and Google teams to create and execute comprehensive digital marketing strategies that drive measurable results.

Roles and Responsibilities
  • Create and implement monthly social media strategies aligned with client objectives.
  • Develop a content calendar outlining posts and campaigns.
  • Work closely with the design team to produce engaging and visually appealing content.
  • Write compelling and relevant copy for each social media post and ad campaign, ensuring brand consistency.
  • Manage behind-the-scenes content provided by the client.
  • Schedule and publish posts across multiple social media platforms.
  • Manage Meta (Facebook & Instagram) backend ads, including audience building, and performance optimisation.
  • Oversee client accounts across Facebook, Instagram, LinkedIn and Google My Business.
  • Track and analyse social media performance metrics using analytics tools.
  • Prepare detailed analytical reports and insights for presentation in monthly client meetings.
  • Work closely with the project manager to ensure all deliverables are executed professionally and on time.
  • Communicate effectively with clients, addressing queries and providing updates on social media strategies and performance.
  • Monitor and respond to audience interactions, including comments, messages, and reviews.
  • Stay up to date with social media trends, platform changes, and algorithm updates.
Key Skills
  • Strong written and verbal communication – Ability to write engaging copy while effectively communicating with clients and team members.
  • Strong attention to detail – Ensuring accuracy in copy, content, scheduling, reporting, and client communication.
  • Analytical thinking – Ability to track, measure, and interpret social media performance metrics to optimise strategies.
  • Team collaboration – Works well within a team environment, coordinating with designers, project managers, and other digital specialists.
  • Non-verbal communication – Ability to interpret and respond appropriately to visual cues.
  • Time management – Ability to handle multiple client accounts, meet deadlines, and manage priorities efficiently.
  • Problem-solving skills – Ability to adapt to challenges, troubleshoot issues, and provide solutions to improve social media performance.
  • Photography and Videography – Advantageous.

To apply for this position, please submit the following:

  • A 1-2 minute selfie video introducing yourself, explaining why you are the ideal fit for this role, and sharing your motivation for wanting to join the Innova team.
  • Your CV showcasing your experience and skills.

Send your video and CV via WhatsApp to 072 724 8456.

We look forward to hearing from you

Please note, only successful candidates will be contacted.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

Industries

Advertising Services

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