Operations Team Lead

We are seeking an experienced Player Operations Lead to join our team at Uptime - MSP Operations, Delivered.The ideal candidate will have a strong background in AV, KYC, risk management, and payment operations, with a proven track record of managing remote teams and driving operational improvements.As a Player Operations Lead, you will be responsible for...

About the Role:The Lead Service Specialist will lead our support team, driving them to deliver exceptional service and meet key performance indicators.This role requires a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.You'll be responsible for optimizing support processes, implementing best...

USA Sales Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town5 hours agoDescriptionJob Title: USA Sales Team LeadAbout UsLead Generation Group is a pioneer in redefining the lead generation landscape. With explosive growth, we're looking for ambitious professionals to join our high-performing team.The RoleWe seek an experienced and...

Lead Generation Group is at the forefront of redefining the lead generation landscape. Our rapidly expanding company is experiencing explosive growth, and we're looking for ambitious professionals who want to join our rocket ship trajectory. Specializing in connecting businesses with qualified leads, we've established a strong foundation and are now scaling...

Customer Service Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town3 days agoJob title: Lead Generation Team LeadDescriptionAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team. This critical role involves leading a team in providing exceptional customer service and resolving complex...

Sales and Marketing Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town2 weeks agoJob title: Lead Generation ManagerDescriptionAbout the Role:This is an exciting opportunity to join our Sales and Marketing Team as a Lead Generation Specialist. The successful candidate will be responsible for generating new business leads and...

Lead Generation Team Head - Job DescriptionAbout the Role:We are looking for a seasoned leader to head our Service Delivery Team at Lead Generation Group. This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Key Accountabilities:Implementing strategies to improve customer satisfaction and reduce...

Customer Support Team Lead - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 day agoJob title: Client Support ManagerDescriptionJob Overview:We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous...

Job Title: Digital Marketing Manager LeadAbout the Role:We are seeking an experienced Digital Marketing Manager Lead to join our team at Lead Generation Group. As a key member of our marketing department, you will be responsible for developing and implementing high-performing paid search campaigns that drive business growth.Main Responsibilities:Campaign...

Job Description:Overview:We are seeking a highly skilled and experienced Service Delivery and Quality Assurance Lead to join our team at Lead Generation Group. The successful candidate will be responsible for driving exceptional customer experiences and resolving complex issues.Responsibilities:Developing and implementing effective strategies to improve...

Job Summary:We are seeking an experienced Support Manager to lead our customer support team and ensure efficient issue resolution. The ideal candidate should have a strong understanding of US consumer behavior, customer service expectations, and regulatory requirements.The Support Manager will be responsible for leading and mentoring the support team to meet...

About UsLead Generation Group is a pioneering force in redefining the lead generation landscape, delivering explosive growth through innovative strategies.We're seeking ambitious professionals to join our high-performing team, driving sales excellence and accelerating global expansion.

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

We are seeking a seasoned Customer Support Manager to lead our team in providing exceptional service to our customers. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Skills:Strong leadership and communication skills.Familiarity with CRM/ticketing systems.US customer...

Customer Support Team LeadWe are seeking a dedicated professional to lead our customer support team in delivering exceptional service.The ideal candidate will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Guide support representatives to meet and exceed service KPIs.Ensure timely handling...

Job DescriptionAbout the Role:As a Team Lead Operations, you will be responsible for leading business operations in a Contact Centre services environment. The position requires strategic and tactical operational direction to the team in order to achieve desired business goals.We are seeking an experienced leader with international BPO experience to manage a...

Job DescriptionThis is an exciting opportunity to join our Sales and Marketing Team as a Lead Generation Specialist. The successful candidate will be responsible for generating new business leads and supporting the sales team in achieving their targets.Key Responsibilities:Developing Sales Strategies: Develop and execute sales strategies to achieve business...

Job Description Summary:">The Operations Manager will lead the team to deliver exceptional customer service and drive process improvements. This is a great opportunity to leverage your leadership skills and contribute to the growth of our organization.Responsibilities:">Develop and execute strategies to meet or exceed service level agreements.Mentor and...

The RoleWe're seeking an experienced and results-driven USA Sales Team Lead to oversee and drive our United States sales operation. This key leadership position will work on USA business hours to manage our American sales team, ensuring alignment with our global growth strategy while capitalizing on the unique opportunities in the US market.This is a fully...

Join us as an Escalations Specialist Lead and contribute to delivering exceptional customer experiences in a dynamic environment.About The PositionAs an Escalations Specialist Lead, you will be responsible for managing and resolving escalated client complaints and issues. You will also provide expert guidance and coaching to team members on complaint...