Collections Team Manager

Job DescriptionTo drive business objectives and improve collection efficiency, we are seeking a seasoned professional to lead our team of Collection agents. This role requires strong leadership, communication, and problem-solving skills.Key Responsibilities:Lead and manage a team of Collection agents to meet business objectives.Develop and implement...

Job Summary:We are seeking an experienced professional to oversee a team of collections agents and develop effective strategies to reduce delinquency rates and increase recovery rates.Key Responsibilities:Team Oversight: Supervise a team of collections agents, providing guidance and support to ensure team performance goals are met.Strategy Development:...

Network Recruitment is a prominent provider of high-speed, reliable fibre-optic internet services. We cater to both residential and business customers with affordable, high-quality broadband solutions that prioritize customer satisfaction and support.About the RoleWe are seeking a skilled Credit Manager: Collections to oversee our collections department,...

At Bridgena Barnard & Associates, we are seeking a highly skilled Debt Collection Team Lead to join our team. The successful candidate will be responsible for the management of individuals and Team leads in the professional execution of daily tasks.Key Responsibilities:Management of Debt Collection agentsCoaching and development of Team leadsAnalytical...

Get AI-powered advice on this job and more exclusive features.The responsibilities for the position are listed, but not limited to the below:Ensure daily "new matter" files and payment files are uploaded into Excalibur.Create and Load Campaigns on Excalibur for agents to work on.Create "Books" on Excalibur for Collectors to work on.Prioritize early stage...

Job Purpose : To manage the collections, productivity and administrative performance of the Collections Agents against set targetsLocation : Woodstock, Cape TownKey Responsibilities :Under the management / direction of the Operations Manager, the Team Manager will have the following responsibilities (including but not limited to) :Management of performance...

Job DescriptionLewis Group seeks a seasoned Collections Team Leader to oversee our call centre collections operations. As a key member of our team, you will be responsible for driving results and ensuring the successful execution of collection projects.Key Responsibilities:Project Management: Manage and assist with collection projects from inception to...

Job PurposeTo manage the collections, productivity and administrative performance of the teams against set targets.Key ResponsibilitiesPerformance management against set targets;Collections and productivity management;Ensuring quality standards are met;Acting as point of escalation for queries and complaints;Understanding business and legislative...

Key Responsibilities: Manage and assist with collection projectsImplement appropriate collection strategies and campaignsLoad campaigns; send emails/sms's, monitor productivity and provide daily statsConduct call audits and provide coachingConduct High Risk calls/queries and escalating to the relevant departmentsCompile, analyze and submit reports to...

Key Responsibilities:Manage and assist with collection projectsImplement appropriate collection strategies and campaignsLoad campaigns; send emails/sms's, monitor productivity and provide daily statsConduct call audits and provide coachingConduct High Risk calls/queries and escalate to the relevant departmentsCompile, analyze and submit reports to...

Job SummaryBridgena Barnard Personnel Group is seeking a highly skilled Senior Debt Collection Team Lead to manage a team of professionals in the execution of daily tasks. The ideal candidate will have a strong background in business management, debt collection experience, and excellent analytical skills.About UsWe are a reputable staffing agency dedicated...

Armstrong Appointments is currently seeking a skilled Credit Collections Team Leader to join our team in Cape Town.Main ObjectivesTo manage the day-to-day activities of the credit collections team, ensuring all tasks are completed efficiently and effectively.To develop and implement strategies to improve collections rates, reducing outstanding debts.To...

The business is a prominent provider of high-speed, reliable fibre-optic internet services, catering to both residential and business customers. The company specializes in delivering affordable, high-quality broadband solutions with a focus on customer satisfaction and support. By utilizing advanced fibre technology, it aims to meet the increasing demand for...

The business is a prominent provider of high-speed, reliable fibre-optic internet services, catering to both residential and business customers. The company specializes in delivering affordable, high-quality broadband solutions with a focus on customer satisfaction and support. By utilizing advanced fibre technology, it aims to meet the increasing demand for...

Company description The business is a prominent provider of high-speed, reliable fibre-optic internet services, catering to both residential and business customers. The company specializes in delivering affordable, high-quality broadband solutions with a focus on customer satisfaction and support. By utilizing advanced fibre technology, it aims to meet the...

The business is a prominent provider of high-speed, reliable fibre-optic internet services, catering to both residential and business customers. The company specializes in delivering affordable, high-quality broadband solutions with a focus on customer satisfaction and support. By utilizing advanced fibre technology, it aims to meet the increasing demand for...

Job Summary:We are seeking a highly motivated and experienced collections professional to join our team as a Collections Supervisor. The ideal candidate will have a strong background in collections management, exceptional communication and negotiation skills, and a proven track record of achieving collection goals. The Collections Supervisor will be...

Job Title: Collections DirectorAbout the RoleMindcor (Pty) Ltd is seeking a seasoned professional to lead our collections department. As a key member of our team, you will be responsible for overseeing the timely and effective recovery of outstanding debts while maintaining positive customer relationships.Main ResponsibilitiesLead and oversee the collections...

Credit Collections Role DescriptionAs a Credit Operations Supervisor at Truworths, you will be responsible for managing a team of collectors. Your tasks will include staff scheduling, training, performance monitoring, and recruitment.You will also be responsible for managing the daily workflow processes, creating reports, and conducting call monitoring. A...

Are you a seasoned professional with a knack for collections in the micro-lending sector?Are you ready to take the lead and drive results in a fast-paced environment? We have an exceptional opportunity for youDuties & ResponsibilitiesLead and oversee the collections department, ensuring timely and effective recovery of outstanding debts while maintaining...