OpenText and Appworks Technical Application Specialist
4 days ago
OpenText and Appworks Technical Application Specialist
Contract Duration: 2025-03-06 - 2025-03-31
Job Code: JHB006682
Department: Information Technology
Are you an experienced OpenText and Appworks Technical Application Specialist looking for an exciting opportunity in the banking sector? Our client, a leading financial institution, is looking for a skilled professional to support their mission-critical applications (12-month contract). As an OpenText and Appworks Technical Application Specialist, you'll play a key role in ensuring the seamless availability, configuration, and performance of OpenText xECM and Appworks systems.
This dynamic position requires a strong technical aptitude, as you'll be driving system upgrades, managing capacity, and optimizing long-term performance to support the organization's business goals. You will also lead the installation of new features and enhancements, providing crucial technical guidance and resolution for high-complexity issues across the organization's applications. This is your chance to make a significant impact by ensuring the systems' reliability and contributing to the strategic direction of the organization's digital transformation.
If you're ready to take on this exciting challenge and have the expertise to deliver technical solutions that drive business success, we'd love to hear from you.
Requirements
- Minimum of a Bachelor's degree (NQF 7) in Computer Science or Information Management or similar
- Minimum of 3 - 5 years of experience in a business analysis environment, specifically in OpenText applications
- Experience in developing and maintaining software
Key Responsibilities
- Provide technical support, with specific focus on testing, business analysis, configuration and system setup
- Consult with business owners and stakeholders in respect of problem definition and the identification of business requirements or needs
- Review business processes and procedures, analyse business needs and associated data, identify and assess possible solutions and define the associated business requirements
- Elaborate on the scope and feasibility of solutions and develop the supporting business case
- Manage change requirements and supporting specifications, provide the functional specification and manage acceptance testing
- Investigate problems and propose solutions by interacting with users, developers and other stakeholders
- Configure the application as per approved business requirements and align with best practice
- Identify and register risks
- Provide input into the development of SupTech training manuals and training plans and present training courses in support of new implementation
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