FYXER Talent Pool

2 weeks ago


Cape Town, Western Cape, South Africa FYXER People Full time
Who we are

FYXER LTD FYXER exists to redefine productivity for individuals, business leaders and entire teams by providing seamless, reliable and flexible admin and operations support.

We envision a world where every Executive can unlock their full potential and focus on their core goals without being burdened by repetitive administrative and operational tasks.

At FYXER, our unique combination of great people and agile technology helps some of the fastest-growing companies reach their full potential and change the world of tomorrow. We invest in continuous learning and development to enhance the capabilities of the Fyxers, ensuring they are informed and can implement the latest tools, technologies and best practices to optimise our service and operate more efficiently.

Why Choose Us

At FYXER, we're redefining the future of work, blending cutting-edge technology with unparalleled executive support. Here's why we stand out:

  • Work-Life Integration: We believe your career should empower your life, not hinder it. Whether you're looking for a career change, raising a family, chasing adrenaline on the slopes, or building your side hustle, our flexible approach lets you do it all.
  • Location-Agnostic: We've embraced the future of work with fully remote, location-independent opportunities. Your office is wherever you choose to be.
  • Diverse Industry Exposure: With a wide-ranging client base, you'll gain insights into multiple industries, cutting-edge technologies, and innovative processes, expanding your expertise with every project.
  • Dynamic & Fast-Paced: We thrive on change and speed. If you're passionate about innovation and love the thrill of the hustle, you'll feel right at home here.
  • Innovative Community: While we're committed to delivering top-tier service to our clients, we're also part of the vibrant FYXER community—a global network of forward-thinkers who are shaping the future of executive support.

Join us, and be part of a team that's not just keeping up with the future, but driving it.

What is our Talent Pool?

In simplest terms, a talent pool is a database of candidates who have successfully gone through our assessment process and can be offered work as soon as opportunities become available.

What does this mean for you?

It's good news because if you meet our criteria, you will be next in line for consideration as soon as we require more staff. Our hiring is rapid and ever-growing so chances are we'll need you sooner, rather than later.

You will remain an active candidate on our database and we will update you on our progress monthly.

Join our cutting-edge Service Delivery Team within 'Core Client Support,' where you'll leverage AI and automation to deliver top-tier Executive Assistant services. In this dynamic role, you'll work across a portfolio of clients, utilising advanced technology to streamline operations, optimise workflows, and deliver unparalleled support.

Your ability to seamlessly switch between tasks, recognise limits, and proactively collaborate with technology makes you a key player in driving client success.

Requirements

Technology is front of mind at FYXER. We expect you to implement and manage cutting-edge technologies and integration tools for your client to optimise our service.

  • Enhanced Calendar & Schedule Management: Utilise tools to manage complex client calendars, proactively alerting users to deadlines, automating reminders, and ensuring all relevant information is integrated into calendar invites.
  • Advanced Meeting Facilitation: Coordinate and facilitate high-stakes meetings, including Board meetings, leveraging software for tasks such as transcription, scheduling, and resource allocation.
  • Smart Inbox Management: Employ AI to monitor, prioritise, and respond to emails, managing complex schedules with precision and ensuring seamless communication.
  • Human-led Travel Management: Plan and coordinate complex business travel, combining your human logic with AI-powered tools to optimise routes, manage itineraries, and ensure a positive travel experience for clients.
  • Data-Driven Event Management: Planning and execution of local and international events, ensuring efficiency and precision in event coordination.
  • Digital Office Management: Proactive administrative and office management services, adapting to each client's digital ecosystem and operational needs.
  • Strategic Client Support: Support clients in research, business development, marketing, supplier management, HR, recruitment, and project management, driving data-driven decision-making.

Expectations

  • Client-Centric Mindset: Treat your client as a human, prioritise their needs and deliver personalised, high-impact services.
  • Agile Problem-Solving: Creatively and efficiently solve client problems, adapting quickly to changing demands.
  • Proactive Innovation: Continuously explore and implement tech solutions to improve service delivery, staying ahead of industry trends.
  • High-Quality Delivery: Maintain exceptional attention to detail, ensuring all tasks are completed to the highest standard within required timeframes.
  • Autonomous Execution: Leverage AI for autonomous task management, ensuring efficiency and precision without the need for constant direction.

Skills/Experience

  • AI & Tech Savvy: Proficiency in AI tools, automation platforms, and digital integration, with a passion for leveraging technology to enhance efficiency.
  • Experience in Fast-Paced Roles: Experience in dynamic business roles, with a proven track record of managing complex tasks.
  • Executive Support Expertise: PA/EA experience, preferably in tech-driven environments, where AI tools are an integral part of the workflow.
  • Analytical Communication: Excellent communication skills, with an interest in data analytics, enabling clear, concise, and impactful interactions with clients.
  • Relationship Building: Ability to forge strong working relationships.
  • Proactive Improvement: A relentless drive for continuous improvement, quick to adapt and implement change.
  • Digital Organisation & Time Management: Exceptional organisational skills, and the ability to manage time and tasks effectively in a fast-paced environment.
  • Empathy: Treating your client with empathy and care, to understand and anticipate their needs, delivering personalised, high-quality service.

Time zone requirements

  • Flexibility to work remotely in a similar time zone to the UK (GMT +/- 2 hours)

Working hour requirements

  • We're looking for individuals that have the flexibility to commit to a minimum of 100 hours/month

Benefits

What we offer

  • £12 - £20/hour (benchmarked against skills/level/experience and our FYXER framework)
  • Our opportunities are available on a contractor (self-employed) basis, providing you with the flexibility to manage your work in a way that best suits your lifestyle. While client needs guide the work, this arrangement offers a balanced approach that allows you to integrate your professional and personal life more seamlessly.
  • An opportunity to collaborate with top startups and trailblazers across diverse industries, gaining unparalleled experience in both breadth and cutting-edge technical expertise.
  • We've designed a unique development framework that empowers you to grow and advance at your own pace. This structure allows for progression through different levels and rates, providing clear pathways for those who are driven to develop their skills and expertise. In our dynamic and innovative environment, you'll have the opportunity to shape your career while working with some of the brightest minds.

Diversity & Inclusion

FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.

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