Tesco Travel Money Manager

1 week ago

Newcastle Local Municipality, South Africa Travelex Full time
Bureau Manager – Tesco Travel Money Inverness – Full Time

Job Type: Permanent, Full Time

Hours per week: 37.5 hours

Salary: £27,105

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits
  • A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
  • A wide range of employee discounts provided by Bravo Benefit
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets
  • Pension with a great Pension Provider – Scottish Widows.
Current Job Not Taking You Places?
Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It's their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you see yourself as a natural leader who can galvanise people and showcase best practice but also mentor from behind the scenes to orchestrate a dynamic and efficient team, we want you as our next Bureau Manager.

As an integral part of Tesco Travel Money, you will be placed on-site in one of our bustling Bureaus situated within a Tesco retail store. Thousands of customers will step foot through the door each day, with many looking for help and guidance on all aspects of foreign exchange. We want to not only be the preferred provider of foreign exchange, but we also want to lay down a marker when it comes to being at the forefront in delivering detailed and concise advice paired with an exceptional customer and buying experience. This is where we need people like you to join the business and help us achieve our vision.

What will you be doing?
  • Managing a team of Travel Service Partners ensuring each member of the team strives to deliver the best possible customer experience to every customer who transacts with Tesco.
  • Nurturing and mentoring the team to maintain high levels of customer service and enable Travel Service Partners to perform to the best of their ability with the best training available.
  • Focusing and reviewing customer feedback, service levels and the ability of the Travel Service Partners to implement processes and solutions that improve outputs and achieve objectives.
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused.
  • Utilising your keen eye for detail to process daily online FX requests and deliveries.
  • Implementing and driving best legal practice and regulatory standards whilst adhering to Travelex compliance procedures to ensure operational compliance and efficiency.
What do I need to have?
  • A passion for leading - You'll know what it takes to galvanise and lead dynamic and diverse teams to deliver on targets and business objectives, putting in place effective processes and procedures to achieve your goals.
  • Great communicator and motivator – You'll find talking with people and building relationships comes naturally to you. You'll not only be a great talker, but a good listener who is understanding of people and their needs. We know people perform better when they feel valued and heard.
  • Great customer service matters to you – You know what good service looks like, you understand the ramifications of delivering bad service and a poor customer experience, so you make it your goal to deliver exemplary service in every interaction.
  • Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
What does the interview process look like?
Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.

Step 2 – You'll then be invited to an online interview with one of our Talent Acquisition Partners. Here we'll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you'd be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too that you'll complete.

Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Area Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.

Step 4 – If the bureau visit goes well, we'll reach out and offer the opportunity to join Travelex as our newest employee. If you're unsuccessful, we'll still reach out to you to provide detailed feedback. We owe you that much as an employer who's dedicated your time to meet with us.

Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

About Travelex
We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.

Exciting? We think so Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr

  • Travel Industry Expert

    9 hours ago

    Newcastle, KwaZulu-Natal, South Africa Reinhardt Transport Full time

    About the Role:We are looking for a skilled Travel Industry Expert to join our reservations team at Reinhardt Transport. As a Senior Travel Consultant, you will play a critical role in shaping the travel experiences of our customers.Key Responsibilities:Destination Knowledge: Develop and maintain comprehensive knowledge of travel products, destinations, and...

  • Inbound Travel Coordinator

    9 hours ago

    Newcastle, KwaZulu-Natal, South Africa Reinhardt Transport Full time

    Role Overview:We are seeking a detail-oriented Inbound Travel Coordinator to join our reservations team at Reinhardt Transport. As a Senior Travel Consultant, you will be responsible for coordinating inbound travel arrangements, ensuring seamless execution and delivering exceptional customer experiences.Key Responsibilities:Logistics Coordination: Coordinate...

  • Senior Travel Consultant

    9 hours ago

    Newcastle, KwaZulu-Natal, South Africa Reinhardt Transport Full time

    Job Summary:We are seeking a highly skilled Senior Travel Consultant to join our team at Reinhardt Transport. As a key member of our reservations team, you will be responsible for planning and designing travel experiences that exceed our customers' expectations.Key Responsibilities:Itinerary Planning: Create personalized travel itineraries based on customer...

  • Store Manager Cellular

    7 days ago

    Newcastle, KwaZulu-Natal, South Africa Mr Price Full time

    Lead and manage the daily operations of a Mr Price Money Cellular store to ensure that the overall objectives, store targets, innovation initiatives, and customer service standards are met and exceeded.Stock Management:Ensure that stock is accurately received & unpacked to merchandise and replenish the store.Monitor and manage stock levels through defined...

  • Travel Medicine Nursing Practitioner

    1 week ago

    Rustenburg Local Municipality, South Africa MF Spa & Beauty Placements Full time

    Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals...

  • Risk Management Professional

    9 hours ago

    Newcastle, KwaZulu-Natal, South Africa Hollywoodbets Full time

    Job SummaryWe are seeking a highly skilled Customer Compliance Agent to join our compliance team. The successful candidate will have 1-2 years of administration experience, computer literacy, and strong communication skills. They will be responsible for ensuring compliance with regards to internal policies, risk management compliance procedures, and...

  • Office Management Professional

    7 days ago

    Newcastle, KwaZulu-Natal, South Africa Norrin Radd (Pty) Ltd Full time

    Job SummaryNorrin Radd (Pty) Ltd is seeking an experienced Executive Assistant to join our team. The successful candidate will provide administrative support to executive management, including managing files, planning travel, and handling sensitive information.Key ResponsibilitiesManage electronic and physical files, ensuring easy access to critical...

  • Clinical Podiatry Specialist

    1 hour ago

    Newcastle Local Municipality, South Africa NHS National Services Scotland Full time

    NHS Scotland's commitment to diversity and equality is reflected in this exciting opportunity for a Podiatric Specialist to join our team at the Highland Podiatry Centre. We aim to foster a work environment where every employee feels valued and empowered to contribute their best.This challenging role involves working as part of a dedicated podiatry team,...

  • Corporate Services Manager

    7 days ago

    Newcastle, KwaZulu-Natal, South Africa Norrin Radd (Pty) Ltd Full time

    Executive Assistant RoleNorrin Radd (Pty) Ltd is seeking a highly skilled Executive Assistant to provide administrative support to executive management. The ideal candidate will possess excellent written and verbal communication skills, as well as the ability to demonstrate high-level administrative expertise.Key ResponsibilitiesManage electronic and...

  • Driver Salesman

    2 weeks ago

    Newcastle, South Africa PepsiCo Full time

    **Auto req ID**: 265621BR - Ensuring timeous delivery of goods to the customer. - Good management of money on routes as per the procedure of the company. - Good understanding of customer service - Ability to identify gaps/opportunities in the local market. - Balancing Driver’s books - basic knowledge of reconciliation process - Being accountable for...

  • HSE Project Manager

    7 days ago

    Rustenburg Local Municipality, South Africa Hitachi ABB Power Grids Full time

    About the Job:We are looking for an experienced HSE Project Manager to join our team. The successful candidate will be responsible for managing and coordinating HSE projects from initiation to completion, ensuring that they are delivered on time, within budget, and to the required quality standards.You will work closely with project stakeholders, including...

  • Lad / Am / 12 / 08 / 2022 Ladysmith Local Office – Administration Manager

    7 days ago

    Newcastle, KwaZulu-Natal, South Africa Legal Aid South Africa Full time

    Legal Aid SA is a National Public Entity; a key contributor to South Africa's constitutional democracy, providing quality legal services to indigent and vulnerable persons.The organisation has a national footprint in all nine provinces.Legal Aid SA is a credible employer of choice, boasting Top Employer SA accreditation for 13 consecutive years.We offer an...

  • Customer Success Manager

    9 hours ago

    Newcastle, KwaZulu-Natal, South Africa Findojobs South Africa Full time

    Required Skills and QualificationsA minimum of a high school diploma or equivalent is required. Further education in a relevant field is a bonus. Record of success in MS process management is essential. Knowledge and expertise in complaint resolution, particularly in the entertainment / travel industry, is a plus. Fluency in English and native Arabic is...

  • Crop Development Manager

    9 hours ago

    Newcastle, KwaZulu-Natal, South Africa Findojobs South Africa Full time

    Crop Development Manager Job DescriptionWe are looking for a highly skilled Crop Development Manager to join our team at Findojobs South Africa.The role involves providing strategic support to representatives/agents with regards to products and recommendations, working in close cooperation with Regional Management, and functioning as an integral part of and...

  • Area Manager

    10 hours ago

    Newcastle, KwaZulu-Natal, South Africa Cash Crusaders Full time

    Position OverviewWe are seeking a dynamic and skilled Area Manager / Field Development Officer (FDO) to oversee the company's day-to-day operations across designated regions.The ideal candidate will focus on optimizing store performance, developing sales strategies, and ensuring adherence to company standards and goals.This role involves extensive travel,...

  • Digital Marketing Manager

    6 days ago

    Newcastle, KwaZulu-Natal, South Africa Tower Group Full time

    Our client is seeking a highly creative and skilled Digital Marketing Manager to lead content creation and digital marketing strategies across online media platforms.This role is ideal for someone with a strong background in video and photo content production, combined with solid expertise in digital marketing.Key Responsibilities:Develop, implement, and...

  • Business Development Manager

    5 days ago

    Mkhambathini Local Municipality, South Africa Momentum Full time

    Job Overview:Momentum is a leading financial services provider known for its entrepreneurial spirit and innovative culture. We are committed to wealth creation and preservation, insurance, and income protection for all our clients.We are seeking an experienced Retail Business Consultant to craft passionate, energetic, and meaningful partnerships with...

  • Finance Admin Clerk

    3 days ago

    Newcastle, KwaZulu-Natal, South Africa The Recruitment Guy Full time

    An experienced Motor industry FINANCE ADMIN CLERK is required for permanent employment based in Newcastle.POSITION INFO :Area : NewcastleRef No. : TRG 2174Salary : Market related TCTC R18000.00 kpm (+ Industry benefits) avail / negStart Date : Immediate / NegotiableDUTIES & RESPONSIBILITIES :Finance Administration DutiesMaintain an effective process of...

  • Team Leader

    7 days ago

    Newcastle Local Municipality, South Africa Vestas Full time

    Are you a team player who has good management skills and thrives in motivating and supporting others? Are you organised and structured in your ways of working? Do you have good communication skills and an interest in working in a cross-cultural environment? If you recognise yourself in the previous statements, you have the chance to become a part of the most...

  • Mechanical Operations Manager

    4 days ago

    Midvaal Local Municipality, South Africa PPC Recruitment Full time

    We are looking for a skilled and experienced Mechanical Operations Manager to join our team at PPC Recruitment.This role involves overseeing the operation and maintenance of our heavy machinery and equipment. The ideal candidate will have a strong background in mechanical engineering, including relevant certifications and qualifications.A minimum of 5-8...