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field service team leader

4 weeks ago

Pietermaritzburg, KwaZulu-Natal, South Africa Red Cat Recruitment Full time

RedCat Recruitment is seeking a FIELD SERVICE TEAM LEADER (ELECTRICAL) for a well-established company, position based in Pietermaritzburg, KwaZulu-Natal.

JOB DESCRIPTION

Grade 12.

Valid drivers license.

Person must be fluent in English (speaking, reading, writing).

Competent computer skills (MS Office, Email / Internet). Working experience on the Kerridge system.

Trade tested, 5yrs+ previous industry experience, STEP 3 technical competencies.

Step 3 Certification by July 2021.

Purpose of this position is to ensure best management practices are followed in all areas of responsibility regarding departmental procedures and actions, promoting a customer-oriented service, to implement and uphold actions in line with company strategic vision and to operate the department profitably according to set targets. To aid, support and manage the field service teams and controllers by ensuring best practice with quality and professionalism are always met to maintain customer satisfaction contributing to profitable operations.

Strong ability to manage, lead and coach a team; ability to plan, organise and control business activities and people for optimum productivity and efficiency.

Highly developed communication skills with people at all levels in an organization.

Excellent customer service skills; ability to listen to, understand and resolve customer queries; sense of urgency.

Ability to grasp financial / numerical information, ability to interpret financial goals and implement actions to achieve team financial objectives.

Strong decision-making skills and ability to use initiative and assume responsibility.

Strong service management skills.

Working knowledge of OHSACT, ASEC & environmental legislation.

Salary package offered: - To be discussed

PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE / ONLY SUITABLE CANDIDATES WILL BE CONTACTED.

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