Head of Customer Service

Teneo is a leading online school, serving thousands of students and families across the world. We’re building the future of digital‑first education – combining world‑class teaching with cutting‑edge technology to deliver an unparalleled customer and learner experience. THE ROLE The Head of Customer Operations is responsible for overseeing and...

Job Title: Head of Customer Success Location: Remote (Global)Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactiveHead of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to...

Company Description Head of AI is an exciting new company based in the UK, providing A-Player Chief AI Officers to mid-size and large businesses (£10m+) on a fractional (part-time) basis. Year one growth has been significant, we have raised investment and are now building a team to support the Founders/CEO. Role Description This is a full-time remote role...

A fast-growing online betting brand based in Cape Town is seeking a Head of Customer Service to lead and mentor a high-performing team. The ideal candidate should have extensive experience in the gambling industry, particularly in managing customer service teams and ensuring compliance with regulations. Responsibilities include establishing service...

A leading e-commerce company is looking for a Head of Customer Success to lead its global customer experience function. This strategic remote role involves owning the customer journey, establishing success metrics, and mentoring a high-performing team. Applicants should have at least 5 years of experience in customer success operations and a background in...

A leading direct placement agency is seeking a Head of Customer Experience to oversee CX operations for a fast-growing DTC e-commerce business. The ideal candidate will take ownership of performance metrics and manage an offshore team while ensuring exceptional service across customer touch points. This role requires proven leadership in customer experience...

A leading consumer goods company in South Africa is seeking a Head of Service Delivery to oversee IT services across SAP S / 4HANA. The ideal candidate will lead service delivery, embed ITIL processes, and manage both internal and outsourced teams. This role requires strong leadership skills, experience in IT service delivery, and effective stakeholder...

Job Title : Head of Customer Experience Contractor Fee : $2500 - $3000 / month (USD) Work Arrangement : Remote Engagement Type : Independent Contractor Commitment : Full-time (Approx. 40 hours / week) Company Overview Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable responsible businesses...

A global technology services leader is seeking a Head of Workplace Technologies to lead IT operations and enhance service delivery. In this remote role, you will manage day-to-day technical support, oversee service escalations, and ensure compliance with SLA standards. Candidates must have substantial experience in tech support and possess strong...

Department: BizTX Location: South Africa Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting‑edge technology to transform the business...