General Manager- Hospitality and Retail

4 weeks ago


Durban, South Africa WatersEdge Solutions Full time

Job Title: General Manager- Hospitality and Retail

Location: Ballito, South Africa

Overview:
We are looking for an enthusiastic and dynamic General Manager with a passion for leadership and exceptional customer experiences. The ideal candidate will have strong retail or hospitality experience, or a blend of both. This is an excellent opportunity for someone with proven leadership abilities and an outgoing personality to make their mark in a vibrant environment.

Key Responsibilities:

  • Oversee daily operations, ensuring smooth and efficient workflows.
  • Lead and motivate a team to deliver excellent customer service.
  • Manage staff schedules, training, and performance.
  • Monitor stock levels, suppliers, and inventory management.
  • Implement strategies to maximise revenue and profitability.
  • Maintain and improve the overall customer experience.
  • Handle customer inquiries and resolve issues with a friendly and professional approach.
  • Ensure compliance with health, safety, and hygiene regulations.

Requirements:

  • Experience in either retail or hospitality (or a mix of both).
  • Proven leadership qualities, with the ability to inspire and manage a team effectively.
  • Excellent communication and interpersonal skills.
  • Friendly, outgoing, and approachable personality.
  • Strong organisational and time-management abilities.
  • Ability to work under pressure and problem-solve proactively.

What We Offer:

  • An engaging and supportive work environment.
  • Opportunity to contribute to a thriving establishment in Ballito.
  • Competitive remuneration based on experience.

If you are not contacted within 10 working days, please consider your application unsuccessful.



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