Consultant, Risk Execution

4 days ago


Roodepoort, South Africa Standard Bank of South Africa Limited Full time

Overview Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To monitor and evaluate customer interactions through any channel or medium within the relevant Contact Centre for adherence to the Risk Execution frameworks. To gather all monitored information and compile into logical reports and provide analysed feedback to relevant stakeholders with the view to provide trends and insight on how to improve quality and proactively mitigate risks in their environment. Qualifications Completed Matric RE (Regulatory Examination) NQF Level 5 - Higher Certificates FAIS Compliant Experience 5 years’ experience in Sales Call centre experience Product Knowledge: Commercial Insurance General Insurance knowledge (Corporate and Business Insurance) 2 years’ experience in Quality Assurance #J-18808-Ljbffr



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