Shopper & Driver Supervisor
4 weeks ago
- Jobs by Location
- Job by industries
Duties and responsibilities
- Lead and supervise a team of Shoppers and Drivers to ensure flawless service delivery to our customers daily
- Spot check: Uniform, Orders, staff attendance, process and procedures
- Reporting: Adherence and staff attendance
- Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset.
- Support the team on special projects for continued operating efficiency and growth.
- Provide an operational perspective on Logistics to ensure best practices and protocols.
- Daily management of Shoppers and Drivers to ensure optimal effective teamwork to reach their KPI’s, specifically related to on-time fulfilment. Daily and weekly KPI reporting.
- Train and develop shoppers.
- Demonstrate consistent application of internal procedures.
- Demonstrate flexibility in balancing the achievement of own objectives with abilities to understand and respond to organizational needs.
Staff Management
- Allocate schedules to all staff to ensure proper, efficient and effective management of the store orders.
- Conduct regular staff meetings with the team to improve motivation and communication
- Ensure that all staff report to work on time at all times.
- To facilitate training and coaching for staff members who generally lack service delivery.
- Ensure staff members resolve queries. Facilitate and manage queries submitted to head office timeously.
- Identify training needs initiate suitable training to better staff knowledge in their environment
Complaints Management
- Assist and attend to shopper and driver queries
- Resolves escalated customer complaints
- Provide constant feedback to the Area Manager on unresolved customer queries
- Investigate and respond to shopper queries.
- Foresees potential problems before they occur and takes action to prevent them from occurring
- Consults widely with people inside and outside own Branch to solve problems
Report
- To provide weekly feedback on staff performance levels.
- To provide reporting and associated performance insights on a daily, weekly and monthly basis
- Ensures accuracy of reporting
- Ensures real-time reporting is always available and visible
- Reports are accurate and timeously submitted to relevant parties
- Advise and check weekly reports for complaints, downtime reports, store productivity
Qualifications requirements
The following requirements are necessary:
- Be eligible to work in South Africa.
- A valid South African driver's license or a valid South African Professional driving permit (PrDP)
- Clean driving record.
- Must have your own vehicle or motorbike (registration documents to be verified)
- Must have access to a recent smartphone (iPhone 5 / Android 4.4 or newer) for the delivery app and GPS
- 2-3 years Team Leader experience
- Transportation / Logistics jobs
-
Logistics Supervisor
1 month ago
Krugersdorp, Gauteng, South Africa OneCart Full timeJob OverviewOneCart is seeking a highly motivated and experienced Logistics Supervisor to join our team in Gauteng. As a key member of our operations team, you will be responsible for leading and supervising a team of Shoppers and Drivers to ensure seamless service delivery to our customers.ResponsibilitiesLead and supervise a team of Shoppers and Drivers to...
-
Driver
4 months ago
Krugersdorp, South Africa Motus Parts Full time**Alert Afinta - Midas** is searching for a target driven and enthusiastic** Driver** to join the branch in** Krugersdorp. **The purpose of this role is to ensure a safe delivery of goods to and from and ensuring that all procedures are followed accordingly. **Position Overview**: **Specific Role Responsibilities**: **Key Performance Indicators includes,...
-
Warehouse Supervisor
5 days ago
Krugersdorp, South Africa Worxs4U Recruitment Full timeJob Overview**Date Posted**: Posted 2 months ago **Location**: Krugersdorp, Gauteng **Job Title**: Warehouse Supervisor **Salary**: R30,000 - R40,000 **Salary Type**: Negotiable**Education Level**: High School / Matric**Job Level**: Senior**Required Experience**: 5 - 10 Years Warehouse Supervisor - Krugersdorp A manufacturing company requires an...
-
Piping Supervisor
2 months ago
Krugersdorp, South Africa Express Employment Professionals (Witbank) Full timeWe are seeking an experienced Piping Supervisor to oversee all piping-related operations within our mining facility. The successful candidate will be responsible for managing installation, maintenance, and repair of various piping systems while ensuring compliance with safety regulations and industry standards.Key Requirement:Supervise and coordinate piping...
-
Senior Electrical Supervisor
2 weeks ago
Krugersdorp, Gauteng, South Africa Express Employment Professionals (Witbank) Full timeExpress Employment Professionals (Witbank) is seeking a Senior Electrical Supervisor to oversee electrical operations and maintenance for our mining project in South Africa. As a Senior Electrical Supervisor, you will be responsible for managing a team of electricians and ensuring all electrical systems operate safely and efficiently.**Key...
-
Red Meat Supervisor
12 hours ago
Krugersdorp, South Africa Econo Foods Full time**A. Job Overview** The Red Meat supervisor responsibilities will include the Day-to-Day Operational requirements of the shop butchery and delicatessen, including selection, ordering, preparation, display, packaging, and maintaining production of a high volume. **1 Stock Management** Estimate requirements and order meat supplies, negotiate with...
-
Long Haul Driver
4 months ago
Krugersdorp, South Africa PepsiCo Full time**Responsibilities**: - Responsible for prompt delivery in bulk, or bag to assigned customers and ensured that Products were delivered with no driver related defects - Fuel consumption at agreed standard - Responsible for inspection of tyres, lights, trailer couplings and maintaining of oil and water levels to accepted standards - Ensured truck maintained...
-
Electrical Supervisor
2 months ago
Krugersdorp, South Africa Express Employment Professionals (Witbank) Full timeWe are seeking an experienced Electrical Supervisor to oversee electrical operations and maintenance for our mining project in Carletonville. The successful candidate will be responsible for managing a team of electricians and ensuring all electrical systems operate safely and efficiently in accordance with mining regulations.Key ResponsibilitiesLead and...
-
Technical Supervisor
7 months ago
Krugersdorp, South Africa Fidelity Services Group Full time**Vacancy**:Technical Supervisor** **Region**: Krugersdorp **Reporting to **:Technical Manager **Overall purpose of the job**:To manage and maintain quality within Fidelity Secure Drive. Maintain and resolve customer related issues. Present and defend Fidelity Secure Drive all fitment related issues where required to contribute daily to our mission of...
-
Retail Manager
1 week ago
Krugersdorp, South Africa Scholtz Partners International (Pty) Ltd Full time**Retail Manager** **Location: Krugersdorp** **Salary**:R10 000 - R12 000 + benefits **Minimum Requirements** - 2+ years experience as a retail supervisor/assistant manager - Clear ITC and criminal record - Matric Certificate - Strong customer service skills - Basic computer skills - Knowledge of POS Systems - Good communication skills - Own vehicle and...
-
Industrial Pipe Management Specialist
2 weeks ago
Krugersdorp, Gauteng, South Africa Express Employment Professionals (Witbank) Full timePiping Supervisor Job Description:The Express Employment Professionals (Witbank) team is looking for a skilled Piping Supervisor to lead our piping operations in the mining sector. As a key member of our team, you will oversee all aspects of piping management, from installation to maintenance, ensuring our facilities operate safely and efficiently.Key...
-
Service Technician/ Maintenance Technician
7 months ago
Krugersdorp, South Africa Tru-Trac Rollers Pty Ltd Full time**Installation and Maintenance Technician** **- Mining** - Region: Krugersdrop, Gauteng - Salary: Market related, based on experience - Benefits: Pension, Risk Cover, Funeral Cover, Life Insurance, Medical Aid, Transport - Sales Incentives - Safety Incentives - Growth opportunities - Type: Permanent **Minimum Requirements**: - Grade 12 - Living in...
-
Laboratory Analyst
2 months ago
Krugersdorp, South Africa Minopex Full time**Introduction** This position will be based at the at the Manganese Demonstration Plant in Krugersdorp **Description** The purpose of this position is to implement, maintain and monitor adherence to SHEQ policies and procedures to ensure compliance to site, client specific and legislative requirements. **Duties and Responsibilities** - Investigate,...
-
Hub Manager
4 months ago
Krugersdorp, South Africa Buffalo International Logistics Full timeThe Hub Manager is responsible for overseeing and coordinating the daily operations of the hub. This role involves managing staff, optimizing processes, ensuring compliance with company policies, and maintaining high standards of service and efficiency. **Requirement**: - Relevant qualification - +8 years experience in Courier Logistics and Warehousing -...
-
Electrical Operations Manager
2 months ago
Krugersdorp, Gauteng, South Africa Express Employment Professionals (Witbank) Full timeExpress Employment Professionals (Witbank) is seeking an experienced Electrical Supervisor to oversee electrical operations and maintenance for our mining project in Carletonville. The successful candidate will be responsible for managing a team of electricians and ensuring all electrical systems operate safely and efficiently in accordance with mining...
-
Housekeeping Operations Assistant
2 days ago
Krugersdorp, South Africa StaffCentral Consulting Full time**Job Duties/Responsibilities will include**: Day to day operational management of a Hotel (Rooms and Public Areas) Staff management including IR, manpower development and training Maintain discipline by using the Company's disciplinary code and procedures, as well as attending to grievances Manage the assignment of work schedules and drawing up...
-
Laboratory Analyst
4 weeks ago
Krugersdorp, South Africa Minopex Full timeJob title : Laboratory Analyst - Fixed Term Job Location : Gauteng, Krugersdorp Deadline : December 14, 2024 Quick Recommended Links Jobs by Location Job by industries Description The purpose of this position is to implement, maintain and monitor adherence to SHEQ policies and procedures to ensure compliance to site, client specific and...
-
Maintenance Foreman
6 months ago
Krugersdorp, South Africa Assign Services (Pty) Ltd - JHB Full timeJob description:Conducting routine inspections of premises and equipment (compiled in a monthly report).Performing preventative maintenance and keeping record thereof.Performing minor building, HVAC, plumbing, electrical and painting repairs as necessary.Minor maintenance on company forklifts, trucks and vehicles (daily checks, and maintaining accurate...