Dispatch Manager

Found in: Whatjobs ZA C2 - 4 days ago


Johannesburg, South Africa TalentCru Full time

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Dispatch Manager in KwaZulu-Natal .

To supply stores with timeous deliveries (OTIF) on a daily basis

  • Minimum Gr 12. or equivalent NQF4 qualification
  • Computer literate (MS Office).
  • Bcom Logistics/Supply chain Degree advantageous.
  • 1 year or more of Dispatching experience in DC environment.
  • Must be familiar with Warehouse Management Systems (WMS) and receiving processes.
  • Own transport and Valid Driver’s License advantageous

OUTBOUND

  • Ensure that staff complement is as per Client recommendation and schedule;
  • Ensure that the daily schedule is agreed with Client Planning department;
  • Plan daily deliveries and forecast on number of plans to be delivered on the day;
  • Ensure OTIF is met on a daily basis;
  • Mitigate risks in the department;
  • Ensure “bag†control is adhered to;
  • Ensure daily, weekly and monthly reports to be compiled;
  • Ensure there is ongoing communication with Client Planning and Transport department;

PROCESS

  • Plan and Manage carry over plans for the day;
  • Manage “Bags†to transport timeously and complete control sheet;
  • Liaise with Ops on the floor status at the start of the shift, during day and end of shift;
  • Ensure that consolidation and wrapping process is adhered to;
  • Ensure loading process is adhered to as per SOP;
  • Ensure Strapping/and Outbound training is completed and signed off;
  • Deal with residue when loading plan is completed;
  • Liaise with transport Shunter staff on trailer availability per door;
  • Manage productivity to maintain 4 deliveries, per Despatcher per shift;
  • Manage staging lanes in order to minimize risk of product and financial implications.

FINANCE

  • Manage XMQIR to below R700000 per day;
  • Check Daily report on Scanned Left – Behind product and deal with it timeously; and include on a new plan;
  • Manage damages in the department;
  • Ensure that strapping and wrapping process is adhered to at all time to minimize financial risk;
  • Ensure that SHEQ appointments are done as per regulations;
  • Ensure that Invoicing is accurate and daily schedule is followed 100%.

PEOPLE MANAGEMENT

  • Responsible for Staff Training and Development;
  • Responsible for Succession Planning of the department;
  • Managing of leave;
  • Maintaining headcounts (as per agreed to schedule with Client)
  • Manage PPE compliance.
  • Responsible for adherence of SHEQ in the department.
  • Conduct performance reviews, create and monitor development and improvement plans and compensation reviews in coordination with Distribution Centre Management.

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