Live Chat Agent
5 days ago
We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction. Responsibilities Handle customer inquiries promptly via live chat. Provide accurate, valid, and comprehensive information by using the right methods/tools. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Meet personal/customer service team targets and call handling quotas. Requirements and Skills Strong phone contact handling skills and active listening. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively. High school degree.
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Live Chat Agent
5 days ago
Pretoria, South Africa Bluemark Blended Full timeWe are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction. Responsibilities Handle customer inquiries promptly via live chat. Provide accurate, valid, and...
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Twitch Live Streamer
1 week ago
Pretoria, South Africa Ufd Full timeWhat Jobs are available for Twitch Live Streamer in South Africa? Showing 1 Twitch Live Streamer jobs in South Africa Twitch Live Streamer R - R Y UFD Posted today Job Description Join Our Twitch Channel Team Are you an energetic, charismatic content creator who loves connecting with live audiences? We're looking for a talented full-time Twitch Streamer to...
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Twitch Live Streamer
6 days ago
Pretoria, South Africa UFD Full timeJoin Our Twitch Channel Team! Are you an energetic, charismatic content creator who loves connecting with live audiences? We’re looking for a talented full-time Twitch Streamer to be the face of our Partnered Twitch channel, UFDTech! If you can entertain, educate, and engage viewers — especially around all things tech and PC hardware — then this is...
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Quality Assurance Agent
2 weeks ago
Pretoria, South Africa Shoprite Group Full time**Purpose of the Job**: We are looking for an honest and enthusiastic Quality Assurance Agent to contribute to the organisations goals to achieve exceptional customer service to our clients. The Quality Assurance Agent will support the Call Centre by monitoring and evaluating communication, coaching & training Call Centre Agents, continually assessing and...
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Quality Assurance
3 weeks ago
Pretoria, South Africa Mordicks95 Full timeAn impartial role focused on monitoring, scoring, and analyzing agent performance to ensure consistency, accuracy, and adherence to company policies and legal compliance standards. Tasks Conduct objective evaluations of recorded and live calls, emails, and chat interactions using a standardized scoring rubric. Identify and report on critical non-compliance...
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Quality Analyst
2 weeks ago
Pretoria, Gauteng, South Africa Boardroom Appointments Full time R250 000 - R500 000 per yearQuality AnalystMinimum Requirements:Matric (Grade 12)Call Centre CertificationQuality Assurance Certification5 yearsResponsibilities:Planning and reporting 10%Develop and maintain quality objectives and measures for the effectiveness of sales and service in line with best practicesSetup management-approved key metrics and monitor performance on each...
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Sales Optimization Specialist
2 weeks ago
Pretoria, South Africa hearX Full time**Working hours**: - Working hours Eastern Standard Time: 6am - 3pm _(12:00 - 21:00)_ - Monday to Fridays 12:00 - 21:00 South African time - These working hours will change with daylight savings (in our summer months) to match the hours of 9am - 8pm Eastern Standard Time **Job purpose**: Responsible for improving sales and conversion rates in hearX’s...
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Call Centre Agent- Menlyn
2 days ago
Pretoria, South Africa Sidqcon Full timeCall Center for International market - We are looking for Highly Energetic and Self Motivated Call Center Agents with good communication skills around Pretoria (Menlyn) for appointment settings. - They must be able to work Night Shift. - Live and breathe sales! - Meet daily, weekly, monthly targets. **Requirements**: - High school diploma, general...
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Contact Center Operations Manager
3 weeks ago
Pretoria, South Africa Mordicks95 Full timeFirst-level manager responsible for the performance, coaching, and development of a team of agents. Tasks Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. Handle and de-escalate calls from highly frustrated or challenging customers. Conduct regular 1:1 performance reviews and create development...
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Real Estate Agent Regional Manager
2 weeks ago
Pretoria, South Africa North Point Reality Group Full timese**100% Commission when you Join Northpoint Realty Group’s ELITE PROGRAM!** Are you an exceptional residential agent or commercial broker with a proven track record of exceeding R20 million in annual turnover? Northpoint Realty Group is actively seeking 2 types of Real Estate Professionals 1. ELITE Top-producing professionals doing more than R15...